Deputy Housekeeping Manager (m/f)

We are looking by arrangement for a

Deputy Front Office Manager

Your tasks

• Deputizing for the department management
• Takes over the representation for holidays and Friday replacements at the front desk in the early, middle, or late shift
• Achieving annual goals according to company strategy and budget
• Co-responsible for ensuring the entire Rooms Division area regarding quality and services (Reception / Hotel rooms / Telephone and information service / Reservation / Guest accounting / Cash handling / Voucher management)
• Close cooperation with the seminar and congress department, marketing, and sales regarding optimization of room occupancy
• Best possible design of cooperation with internal departments
• Co-responsible for recruitment, support, development, and deployment planning of employees
• Recording, managing, and processing reservations with booking in Opera (Front Office program)
• Recording reservations in the Livebooking system
• Working with the voucher management system E-GUMA
• Manager on Duty assignments
• Contact person for all QM concerns internally as well as externally
• Checking out invoices and subsequent dispatch

Your profile

• Successfully completed training and further education in the hotel industry
• Professional and leadership experience in the hotel industry in the front office area
• Fluent German and English in spoken and written form
• Any additional language is an advantage
• Opera V5 and MS Office knowledge
• Reliable, team-oriented, flexible, and resilient
• Well-groomed and confident appearance as well as impeccable manners
• Motivation, passion for the profession, and joy in work

We offer

• a varied and exciting working environment on the upper Lake Zurich
• a motivated, international team
• discounted employee meals
• discounts on hotel stays and restaurant visits
• internal and external training opportunities
• savings on various brands via the benefit platform
• versatile BGM offers (corporate health management)

Start immediately or by arrangement

Rebecca Haas, Front Office Manager, Tel. 055 417 17 80 will be happy to inform you about further details.

SEEDAMM PLAZA

Karin Schirmer

Head of Human Resources

Seedammstrasse 3

8808 Pfäffikon SZ

T. +41 55 417 17 83