Head of Trust Medical Service (m/f/d), 80-100%, Zurich / hybrid

Sanitas Krankenversicherung

Zürich

Key information

Job summary

Join our innovative healthcare team driving change and technology! Enjoy a collaborative work environment with great benefits.

Ensure the development of the Trust Physician Service through process improvements.
Lead external Trust Physicians and assistants without needing medical expertise.
Oversee compliance with health regulations and data privacy standards.

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What you achieve:

Ensuring and further developing the Trust Medical Service, especially with regard to improving processes and interfaces as well as increased use of technologies (in particular the use of AI, automation, optimization of regulations)
Organizational and personnel management of externally mandated trust doctors as well as trust medical assistants, whereby the medical management of the trust doctors is carried out separately and medical expertise is therefore not necessary
Ensuring an appropriate ICS and compliance, especially with regard to data protection aspects
Responsibility for comprehensive compliance with all relevant legal provisions and guidelines of the Federal Office of Public Health (FOPH), including continuous monitoring of changing legal frameworks, analyzing the impact on the Trust Medical Service, and implementing necessary adjustments
Handling professional inquiries as well as reviewing the correct handling of data protection issues for internal interfaces

Why you succeed:

(Technical) university degree or commercial training with appropriate further education
Affinity for technological innovations in the healthcare industry as well as strong analytical and conceptual skills with solid knowledge of the Swiss healthcare system
Proven experience in the health insurance industry, preferably in the area of the Trust Medical Service or claims department
Several years of professional experience with at least five years of operational management experience - ideally in roles with direct customer interface
Fluent communication in German, ideally also in French and Italian

Our progressive working conditions include, among others:

Flexible annual working time model with at least 5 weeks of vacation
Modern offices in urban locations
Generous regulations for working from home
Participation in the health insurance package
Contributions to the pension fund well above the legal minimum
Forward-looking issues and a wide range of training and further education opportunities