ROBINSON Club GmbH
Hannover
Last week
Guest Relation Employee (m/f/d)
- Publication date:07 November 2025
- Workload:100%
- Contract type:Unlimited employment
- Place of work:Hannover
Job summary
Join our team as a Guest Relation Mitarbeiter! Be the go-to person for guests, fulfilling wishes and providing support.
Tasks
- Act as the main point of contact for guest inquiries and feedback.
- Ensure a welcoming atmosphere through exceptional service and empathy.
- Organize and implement solutions for guest requests and concerns.
Skills
- Completed training in the service industry and tourism experience.
- Fluent in German and conversational English for effective communication.
- Strong organizational skills and a genuine ability to empathize.
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About the job
Join our team as
Guest Relation Employee (m/f/d)
Wish fulfiller, breakdown helper, happiness maker: You are our guest attendant. You have an open ear for suggestions, wishes, or concerns and are the number 1 contact person for our guests. Your greatest thank you: positive feedback!
You should bring yourself and the following:
- Training in the service industry
- Experience in tourist field service
- German as well as good conversational English
- Exceptional empathy and organizational talent
What awaits you:
- a secure job with genuine team spirit
- free meals and free accommodation
- free access to club facilities
- career opportunities at home and abroad
- a creative and family-like working environment as well as the opportunity to try new things
