Specialist Customer Support / Deputy Head of Customer Support m/f/d 80-100 %

Vaudoise is one of the leading Swiss insurance companies and an attractive and future-oriented employer. In line with its cooperative identity and values, Vaudoise creates a healthy, inclusive, and inspiring work environment where you can develop further

To strengthen our team in the Broker & Partner German-speaking Switzerland department based in Dübendorf (near Stettbach S-Bahn station) and to offer our customers high-quality services, we are looking for a Specialist Customer Support / Deputy Head of Customer Support in the private customer and corporate sector without BVG.

These diverse tasks await you:

• You create quotes and process insurance applications in the non-life sectors.
• You professionally support and assist our insurance brokers and broker advisors.
• You have direct contact with brokers and customers by phone.
• You support customer support in the professional area in all non-life sectors.
• You take care of portfolio management, renewals, and the processing of restructurings.
• You take on tasks in premium accounting and correspondence.
• You assist in the preparation of cooperation agreements and take on administrative as well as marketing tasks.
• You actively participate in projects.
• You represent the head of customer support and take responsibility within the team.
• As a trainer, you are also involved in education.

This is what sets you apart:

• You have completed training in the insurance industry and the VBV; a federal specialist certificate is an advantage.
• Your German is confident in spoken and written form.
• French and English are an advantage.
• You work independently, flexibly, and are both sales- and customer-oriented.

If you also have good manners, are a team player, are looking for a varied activity, and keep an overview even in challenging situations thanks to your structured way of working, then you are the right person for us!

We offer you:

• A pleasant working environment in a cooperative company that has been voted best employer several times.
• Numerous social benefits, including flexibility in work organization and attractive employee discounts.
• One day of home office per week.
• Support for your development and further training.
• A work environment where your well-being comes first.

We look forward to receiving your complete application documents electronically (with CV, cover letter, copies of work certificates and diplomas).