Team Leader Member Operations Center (m/f/d) - Bern

What You Can Achieve:

• You support the First Level Support in their daily work and operate various monitoring and reporting systems for our clients
• You are the first point of contact for your team on professional and personnel matters
• You empower and promote your employees
• You handle various administrative tasks
• You have a direct influence on process optimization
• You maintain close contact with different operational forces

What You Bring:

• You have a strong sense of responsibility and support the development of your employees to achieve goals together.
• You work goal-oriented even in hectic situations and keep an overview
• You are a strong-willed personality with good manners and are open-minded, communicative, and structured
• You enjoy telephone contact with customers
• Your native language is German and you have good knowledge of French; knowledge of English and Italian is an advantage
• You have good PC user skills and are technically inclined

What We Offer:

• Paid internal training and further education
• A secure permanent position with diverse development opportunities
• Central workplace in Bern
• Interesting and challenging activities
• Dynamically and collegial team
• Irregular working hours as an opportunity for flexible leisure activities
• Discounts in the fitness area and other benefits

Have We Found You?

• Cover letter
• Current resume including photo
• Work references and certificates/diplomas