ORS
Zug
Yesterday
Employee Support 80%
- 06 March 2026
- 80%
- Zug
Job summary
Join our team in supporting clients to adapt and thrive in their new environment. Enjoy a fulfilling role with a friendly work atmosphere and growth opportunities.
Tasks
- Assist in establishing a meaningful and organized daily structure.
- Act as a trusted point of contact for clients in all matters.
- Ensure a safe living environment by enforcing house rules and conducting checks.
Skills
- Secondary education with relevant vocational certification or experience.
- Basic knowledge of MS Office applications and good communication skills.
- Ability to respond appropriately in emergencies with coordination.
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About the job
Activities- Support in a meaningful and well-organized daily structure. Introduce and accompany our clients in their new environment
- Assume the role of contact and trusted person in all matters
- Support and contribute to safe accommodation by enforcing house rules, attendance and cleanliness checks, de-escalation talks in conflicts up to taking sanctions
- Organize as well as guide and work situationally in the internal workfare: preparation of cleaning materials and ensuring general housekeeping tasks, laundry and clothing cleaning, enforcement of hygiene regulations
- Organize and carry out admissions, discharges, and transfers
- Know, practice, and respond correctly in emergencies – coordinate with fire department, police, and medical emergency organizations and coordinate with center management
- Maintain and manage care files
Requirements
- Secondary level II: Federal Vocational Certificate (EBA) or equivalent professional experience
- 2 to 3 years of relevant professional experience
- Basic and user knowledge of MS Office applications
- Impeccable reputation (no entries in debt enforcement and criminal records)
- Career changers possible
- German | spoken: B2 | written: B2
- English | spoken: B1 | written: B1
- Additional asylum-relevant language (advantage) | spoken: B1 | written: B1
