Head: Custody Client Advisory

Zürcher Kantonalbank und ihre Tochtergesellschaften

Zürich

Key information

Publication date:28 September 2025
Workload:100%
Place of work:Zürich

80% - 100% | Trade Finance / Financial Institutions | Zurich | Experienced Professionals with Personnel Responsibility

The Custody Client Advisory team at Zürcher Kantonalbank ensures daily that our rapidly growing and diversified portfolio of Global Custody and Private-Label Fund clients – including pension funds, insurance companies, funds, investment foundations, high-net-worth individuals (HNWI), and banks – is excellently served.

With our state-of-the-art services in Global Custody, Investment Reporting, and Securities Accounting, we rank among the top 3 providers in Switzerland.

Your Responsibilities

Leadership and coaching of a motivated and successful team consisting of eight specialists
Responsibility for daily operations in the Global Custody area, in close coordination with operations, client advisors, and other internal and external interfaces
Monitoring and ensuring compliance with contractually agreed service and quality standards towards clients as well as continuous development of the service portfolio
Regular feedback discussions with clients and personal client visits to strengthen client relationships
Active participation in cross-departmental projects to further develop and optimize our services, processes, and systems in the Global Custody area
Close collaboration and coordination with peers and expert teams from partner areas such as Sales, Onboarding, Reporting, and Project Management.

Your Profile

Higher education, ideally a degree from a university of applied sciences (FH) or university
Experienced leader with several years of expertise in Global Custody / PLF; in-depth knowledge in Investment Reporting, ESG, and Securities Accounting is a plus
Confident and convincing presence with excellent communication skills and strong presentation abilities, especially in front of decision-makers
Holistic understanding of the interrelations and dependencies of our services and enjoyment of cross-departmental collaboration
Structured and precise working style, combined with high independence and strong team orientation
Strong entrepreneurial mindset and the ability to pursue ambitious goals
High motivation and flexibility to achieve excellent results even under demanding conditions
Very good language skills in German and French, both spoken and written; English is an advantage

Our Offer

A team of highly motivated and committed colleagues who look forward to working with you
An employer who offers the possibility to organize your work flexibly, including home office, and provides a broad family support package (e.g., daycare support)
A modern workplace in the vibrant District 5 with excellent transport connections (Hardbrücke train station)
An employer who invests heavily in its employees and offers attractive training opportunities
An attractive overall package that offers many benefits and discounts beyond salary – from A for retirement provision to Z for zoo tickets

Anna-Katharina Zaydowicz
is happy to assist you.
Phone: 044 292 30 27