Order Processing Clerk

About the job

Since its founding in 1924, STIEBEL ELTRON has been at the forefront of the times and is a leading company in the field of energy-efficient heat pumps. In a dynamic environment, we develop high-tech products and pave the way to a sustainable future.

At our headquarters in Lupfig AG, we are looking for an

Order Processing Clerk (50 - 100%)

Can you be relied upon? Are you resilient and always keep an overview? Strong customer orientation and technical understanding are among your strengths? We have the right position for you! In a young and lively team, you are responsible for the entire delivery process of customer orders and spare parts. You ensure that our customers and service partners are supplied with the necessary materials in a timely manner. For this, you are in constant contact with customers and are the first point of contact in your area of responsibility. A versatile role!

Your responsibilities with us

• you take over the complete order processing – from order confirmation to invoicing
• you are responsible for telephone and written communication with our customers regarding appointment inquiries
• handling of complaints and returns is your responsibility
• you ensure that the delivered orders are billed correctly and completely
• you check and maintain our master data
• you work closely with purchasing, logistics, internal sales, and field sales

Your qualifications

• you have a commercial or technical education
• confident handling of MS Office, SAP knowledge is an advantage
• you have fluent language skills in German and French, Italian is an advantage
• resilience and a speedy working style are among your strengths
• you can professionally deal with demanding customers
• thanks to your flexibility, you are equally comfortable working independently and in a team

What makes us unique

• Employees come first! You can expect generous social benefits
• Distinctive! Experience the refreshing spirit at our attractive company headquarters
• Balance is a must! Enjoy the advantages of our work-life balance
• Uncomplicated! We meet at eye level and appreciate your input

Do you fit with us?

Daria Staub, HR Clerk, looks forward to your online application with photo. Simply click on "apply now", fill out our application form, upload files, and send!

Would you like to learn more? Thomas Strittmatter, Head of Supply Chain Management, will be happy to provide you with further information about this position and our company. Thank you for your interest and hopefully see you soon!

Apply now