Kanton Zürich
Zürich
Yesterday
Head of Facility Management, Reception & Administration (immediate) 60%
- 06 March 2026
- 60%
- Zürich
Job summary
Join JuWe, part of Zurich's justice system, in a key role! Be part of a meaningful environment focused on reintegration and public safety.
Tasks
- Oversee Facility Management and administration for efficient operations.
- Ensure quality and security while developing processes and standards.
- Lead a team, coordinating services like logistics and support effectively.
Skills
- Higher qualification in Facility Management or related field required.
- Strong management and planning skills in service-oriented settings.
- Excellent communication and conflict resolution abilities essential.
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About the job
Head of Facility Management, Reception & Administration (immediate) 60%Correctional Services and Reintegration (JuWe) is part of the Directorate of Justice and the Interior of the Canton of Zurich and is responsible for penal and measure enforcement as well as the implementation of various types of detention. For our 1,400 employees from around 40 professions, the successful social reintegration of offenders, the prevention of recidivism, and the detention and preparation of the departure of persons without a valid residence permit are of particular importance.
A professional operation is no coincidence but the result of clear orientation, effective processes, and a lived service culture. In the Facility Management, Reception & Administration department (within the Finance, Controlling and Logistics division - FCL), you take overall responsibility for central services at the administrative building location Hohlstrasse 552. Together with your team, you ensure that infrastructure, reception, administration, logistics, and support function efficiently, service-oriented, and reliably.
You work strategically as well as operationally and further develop structures, processes, and standards. In doing so, you ensure that quality, cost-effectiveness, and safety are tangible and effective in everyday operations.
Your area of responsibility
- You take strategic and operational overall responsibility for the Facility Management, Reception & Administration team (3 people) and ensure an efficient, service-oriented daily operation at the administrative building location Hohlstrasse 552
- You lead and coordinate the central services (Facility Management, Reception, Administration, Logistics, Security, Support) and further develop a needs-based service portfolio in close cooperation with relevant stakeholders
- You are responsible for the professional contact point for external stakeholders and ensure a safe, de-escalating, and solution-oriented approach
- You ensure property management (operation and maintenance) in cooperation with cantonal authorities and external partners
- You ensure efficient processes, targeted digitization, systematic quality assurance, and compliance with safety, procurement, and budget requirements
- You lead projects within your area of responsibility and actively participate in cross-departmental initiatives
Your profile
- Higher professional education (HF/FH) in Facility Management, Business Administration, Public Management, or comparable, ideally supplemented by leadership training
- Several years of experience in a service-oriented environment with responsibility for planning, operations, budget, and development; leadership experience is an advantage
- Solid knowledge in Facility Management, property management, as well as process and quality management
- Experience in resource management, controlling, and dealing with procurement guidelines
- High social competence, pronounced conflict and de-escalation skills, resilience, and assertiveness
- Structured, solution-oriented working style and confident communication in German (spoken and written)
What we offer you
- A responsible leadership role with high visibility and scope for design in a socially relevant environment
- The opportunity to strategically further develop central services and actively contribute to modernization and digitization
- A committed team and appreciative, professional collaboration across departmental boundaries
- Internal training opportunities and support for targeted external training
- Central workplace at the administrative building location Hohlstrasse 552 and employment conditions according to cantonal guidelines
Your application
Take the next step in your professional career with us and send us your application via our online tool. We look forward to your dossier!
If you have any questions about the position, Reno Berner, Head of Security JuWe, is happy to assist you at reno.berner@ji.zh.ch.
For questions about the application process, the Recruitment & Assessment team is available at 043 258 35 83.
JuWe uses an online assessment as part of the application process. More information about our recruitment process and employment at JuWe can be found at Working at JuWe | Canton of Zurich (zh.ch).
