Lausanne, VD
14 hours ago
Customer Support (m/f/x) - 100%
- 17 March 2026
- 100%
- Lausanne, VD
Job summary
Vaudoise, a leading insurer in Switzerland, values cooperation and inclusivity. Join a supportive workplace that nurtures your talent.
Tasks
- Prepare and enter insurance offers for corporate clients across sectors.
- Assist brokers in managing partner-related inquiries and cases.
- Handle operational tasks and administrative duties for assigned portfolios.
Skills
- Experience in a similar role and/or insurance training required.
- Proactive, organized, and diligent in work processes.
- Strong social skills and client-oriented approach essential.
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About the job
Solid and forward-looking employer, Vaudoise is one of the leading insurers in Switzerland. True to its cooperative nature and values, it encourages the creation of a healthy, inclusive, and inspiring work environment, ideal for developing your talent.
To complement our Broker & Partner service in French-speaking Switzerland, active in processing and following up on requests from our partners, we are looking for a customer support person for our teams in Lausanne.
The various tasks awaiting you:
- Establishing and entering insurance offers for our corporate clients (all sectors combined)
- Supporting broker advisors in following up on our partners' business
- Monitoring renewal and remediation campaigns of the service
- Managing various operational activities and administrative tasks related to an assigned portfolio
What makes you unique:
- You have professional experience in a similar position and/or have completed insurance training (federal certificate or intermediate AFA)
- You are proactive and work with rigor
- Organization and time management hold no secrets for you
- Very social, you are naturally comfortable with client and/or partner contacts
- Fluency in French is mandatory, knowledge of other languages is an asset
You are also customer-oriented and enjoy working in a team, then you are the person we need!
We offer you:
- A healthy work environment in a mutual company certified "Great Place to Work"
- Multiple social benefits, including flexibility in work organization
- Support in development and training
- Work within a dynamic and passionate team
We look forward to receiving your complete application file digitally (with resume, cover letter, copies of work certificates and diplomas).
About the company
Lausanne, VD