Housekeeper / Chambermaid M/F/X

About the job

The future 5-star hotel "L’Isle de Leos MGallery Hotel Collection Wellness & Spa" is located in the heart of the historic and tourist center of L’Isle-sur-la-Sorgue, a tourist town of 30,000 inhabitants renowned for its canals, art galleries, and 300 antique dealers open all year round.

Equipped with 49 rooms, an exceptional Wellness/Spa area L’Olivier de Leos, a bar, a bistronomic restaurant where refined cuisine meets the warm atmosphere of a traditional Provençal brasserie, and reception and seminar spaces, this unique establishment, which opened its doors last July 10, aims to be the symbol of a new form of city center hospitality.

The hotel positions itself as a grand charming guesthouse focused on well-being, welcoming each guest "like a friend" but also as a living place that tells and brings to life the spirit of L'Isle-sur-la-Sorgue and Provence.

The hotel operates in connection with the Domaine de Leos, a 41-hectare wine and olive oil estate that markets remarkable, multi-awarded products highly praised by the greatest French chefs.

The hotel offers its guests multiple exclusive and high-end services inside the hotel, in the Domaine de Leos, in the town (all cultural and tourist offerings of the town are accessible on foot), in the nearby region (Luberon, Mont Ventoux, Alpilles, and Avignon), and in Provence.

Committed to an ambitious civic and ecological approach, the hotel, which is 82% energy autonomous and has been awarded the BDM Gold label (Mediterranean Sustainable Building), defines itself as an "Eco-hotel" thus guaranteeing its clients an optimal level of energy and environmental quality.

Through the seasons, by the fireside or by the Sorgue river, between rejuvenation, Provençal cuisine, and exceptional moments in this unique place, everyone writes their own experience at Isle de Leos MGallery Collection.

Your future challenges and tasks are multiple:

As a Housekeeper / Chambermaid, you are responsible for the daily preparation, cleanliness, and hygiene of the rooms, bathrooms, and common areas. You contribute globally to customer satisfaction and the brand image through the quality of your work and the exemplary nature of your behavior. You are responsible for the general upkeep of the rooms assigned to you, as well as the common areas. Finally, you perform your duties within the quality standards and operating procedures defined by the MGallery Collection brand and the hotel General Management.

Your main missions and responsibilities will be:

• Ensure daily cleaning and maintenance of rooms according to the quality and excellence standards of the MGallery brand and our hotel;
• Ensure the presentation of rooms and suites (bedding, sanitary facilities, floors, furniture) to guarantee the comfort and satisfaction of our clients;
• Replace bed and bath linen, replenish welcome products and minibar as needed;
• Respect current hygiene and safety standards;
• Take care of furniture, equipment, and report any malfunction or need for repair;
• Provide discreet and efficient service while responding courteously to specific client requests;
• Work closely with the housekeeping team and technical service to ensure perfect coordination;
• Know the services offered by the hotel, inform clients upon request, encourage them to use them, and direct them to the right service to make a reservation;
• Convey the image of the hotel and brand by embodying the Heartist spirit in interactions with clients and colleagues;
• Respect and ensure respect for the commitments of the sustainable development policy undertaken by the establishment (energy saving, recycling, waste sorting...).

• A successful first experience in a similar position, ideally within a luxury hotel, would be a plus;
• Dynamic, organized, rigorous, and detail-oriented;
• Ability to work in a team and maintain a professional attitude under all circumstances;
• Discretion, courtesy, and responsiveness.

Benefits:

• An inspiring work environment, in the heart of a place combining charm, elegance, and simplicity.
• Participation in an opening project that will be an enriching experience for your professional career;
• Brand new premises designed for customer satisfaction but also for the well-being of all employees;
• Working relationships based on kindness, where the notion of "family" among employees is evident;
• Opportunities for internal advancement or within the Accor group through the hotel's association with the MGallery brand;
• Access to Accor group employee benefits such as preferential rates in group hotels and with its partners (travel, gastronomy, wellness, shopping…).