City of Uster - Employee Administration & IT Support 60%

About the job

You or you?

For us, the case is clear. We live a "du" culture. Therefore, we communicate in this way already during the application process and in the interviews.

What you do with us makes sense!

The Heime Uster are not an anonymous large company. We are a public-law institution for long-term care with a wide range of services. Around 340 employees take care of the 220 residents with enthusiasm and empathy. You fit perfectly with us if the well-being of elderly people is close to your heart, if you appreciate professionalism and value authenticity, friendliness, and openness in daily interactions. We meet each other at eye level across all hierarchical levels and live a respectful "du" culture.

The Heime Uster are not an anonymous large company. We are a public-law institution for long-term care with a wide range of services. Around 340 employees take care of the 220 residents with enthusiasm and empathy. You fit perfectly with us if the well-being of elderly people is close to your heart, if you appreciate professionalism and value authenticity, friendliness, and openness in daily interactions. We meet each other at eye level across all hierarchical levels and live a respectful "du" culture.

Heime Uster

Homes

60%

To complement our administration team, we are looking for a reliable and motivated personality from March 1, 2026, or by arrangement.

Employee Administration & IT Support 60%

Your main tasks

• Friendly and competent acceptance of inquiries and concerns on site and by phone with subsequent processing or forwarding to the appropriate department
• Management and maintenance of resident administration (admissions, contracts, changes, discharges)
• Coordination and support of the 1st-level support team to ensure excellent end-user service
• Acceptance, recording, and categorization of IT fault reports and complaints
• Resolution or forwarding of fault reports via an internal ticket system
• Sorting and forwarding mail
• Management of office supplies
• Introduction and support of commercial apprentices in the administration area
• Various administrative and accounting tasks

You bring with you

• Completed vocational training in the commercial field
• 2-4 years of professional experience
• Solid practical experience in IT support
• Advanced or practical knowledge in accounting
• Solid PC skills
• Very good language skills, at least at B2 level
• Friendly and courteous manner as well as good manners
• Independent and flexible working style
• Strong customer orientation and good understanding of customer needs
• High quality orientation and careful, precise working style
• Strong communication and teamwork skills as well as cooperative working style

We offer you

• A meaningful activity in an area of high social relevance
• A well-coordinated team and a lived "du" culture in an appreciative working environment
• An open and warm working atmosphere
• The very good social benefits of the City of Uster and other attractive employment conditions

Your advantages

Further training

Discounts

Vacation plus 4 paid rest days

Social benefits

Salary

Inclusion

Your contact person

For additional information, Julia Schmid, Head of Administration, is happy to assist you at 044 905 11 14.

That is us

City of Uster as an employer

Heime Uster

Interested?

Are you a real organizational talent, keep an overview even in hectic moments, and have a sense of how processes in the background contribute to our residents feeling completely comfortable? Do you like to contribute your own ideas when it comes to making everyday life a little smoother and more pleasant?

Then you are exactly right with us – and we look forward to getting to know you.

Are you a real organizational talent, keep an overview even in hectic moments, and have a sense of how processes in the background contribute to our residents feeling completely comfortable? Do you like to contribute your own ideas when it comes to making everyday life a little smoother and more pleasant?

Then you are exactly right with us – and we look forward to getting to know you.