Front Office Employee (m/f/d)
Hoval Aktiengesellschaft
Härkingen
Key information
- Publication date:02 September 2025
- Workload:100%
- Contract type:Unlimited employment
- Place of work:Härkingen
Job summary
Join a successful family business in Härkingen, Switzerland. Enjoy a collaborative work environment with excellent benefits.
Tasks
- Handle customer and partner contacts via phone and email.
- Manage daily operations and optimize technician schedules.
- Perform administrative tasks in the back office.
Skills
- Previous experience in customer service or call centers preferred.
- Excellent verbal and written German communication skills.
- Ability to handle stressful situations effectively.
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Front Office Employee (m/f/d)
- Customer Service / Technical Service
- Härkingen
- Switzerland
Your main activities:
- You are in contact with our customers and partners by phone and email
- You are also responsible for daily business, daily planning, and optimal utilization of service technicians
- You also take on administrative and organizational tasks in the back office
- Varied and responsible tasks in a collegial and helpful team
- Hub function with extensive decision-making authority
- Successful family business with a casual culture
- Attractive employment conditions
- Excellent communication skills orally and in writing in German, other languages are an advantage
- Experience as a call center agent (outbound/inbound, front office, etc.) is an advantage
- Experience in complaint management
- Very resilient even in hectic situations
- Basic training in commercial field or equivalent experience
- SAP knowledge is an advantage
Recruiting, Nicole Hensel (HR Assistant)
General Wille-Str. 201, 8706 Feldmeilen
Phone +41 (44) 925 62 19
