Clerk Administration Social Counseling 50% Location Hochdorf
Zentrum für Soziales Hochdorf und Sursee
Hochdorf
Key information
- Publication date:28 January 2026
- Workload:50%
- Contract type:Permanent position
- Place of work:Hochdorf
Job summary
The Zentrum für Soziales is a leading organization in Switzerland. Join a supportive team with modern workplaces and opportunities for growth.
Tasks
- Handle front desk and phone services for social counseling inquiries.
- Manage client administration and correspondence tasks effectively.
- Assist with financial aid processes and maintain records accurately.
Skills
- Commercial training (EFZ) is essential; experience in public administration preferred.
- Proficient in social insurance knowledge and MS Office.
- Strong organizational skills and ability to work under pressure.
Is this helpful?
The Center for Social Affairs is one of the largest associations of its kind in Switzerland. On behalf of 28 municipalities with a catchment area of over 100,000 people, we are active with great commitment, low-threshold and networked in the following areas: Child and Adult Protection Authority (KESB), professional guardianship, social counseling, mother and father counseling, addiction counseling, and school social work.
Clerk Administration Social Counseling 50% Location Hochdorf
In the Social Counseling Administration in Hochdorf, we are looking for a position increase as of 01.05.2026 or by arrangement for a:
Tasks
The Social Counseling department is a competence center in polyvalent social counseling. The tasks can be divided into three areas: voluntary social counseling, economic social assistance, and legal clarification assignments (KESB, municipalities, courts). The Social Counseling Administration manages reception and performs administrative tasks for social counseling as well as mother and father counseling. This includes work related to client administration as well as tasks to relieve the specialist departments.
- Counter and telephone service as the first point of contact and information (intake)
- Telephone contacts and also direct contacts with clients, third parties, institutions, authorities, etc.
- Handling correspondence (incoming and outgoing mail, written communication, protocols...)
- Data management, address administration (Office, KLIB)
- Clarifications, applications, and requests for social counseling
- Collaboration and controlling tasks, especially in the area of economic social assistance
- Tasks within client work according to agreements (e.g., income administration...)
- Tasks within accounting, budgeting, and payment transactions (emergency fund for clients, petty cash...)
- Filing, archiving
- Supplier contacts, material management
- Statistical work according to specifications
Requirements
- Commercial training EFZ mandatory
- Several years of professional experience in a public administration advantageous
- Good knowledge of social insurance
- IT user skills (MS Office and KLIB)
- Confident German (spoken and written)
- Resilient personality with the ability to keep a cool head in a demanding work environment
- Organizational talent, flexibility, high commitment, and a very good grasp
- Willingness to continuously further education
Offer
We are an innovative, committed team with a high sense of responsibility as well as broad and long-standing professional experience. We foster openness and collegiality. Our workplaces are modernly equipped and located near the SBB. You will find contemporary employment conditions, opportunities for further training and education, as well as taking on additional tasks according to individual abilities.
If you have any questions, Christine Albisser, HRM specialist, phone: 041 914 34 29, will be happy to assist you. We look forward to receiving your application documents.
