Doctors' Secretary at the Oncology Department

Administration

Doctors' Secretary at the Oncology Department

We are looking for a secretary assistant to the doctors for the Oncology Department.

Context

The Lausanne University Hospital (CHUV) is one of the 5 Swiss university hospitals. Thanks to its collaboration with the Faculty of Biology and Medicine of the University of Lausanne and EPFL, CHUV plays a leading role in medical care, medical research, and education.

The Coordinated Oncology Center (CCO) of the UNIL-CHUV Oncology Department (DO) works in the care of oncology patients and allows them to meet their referring physician for consultations and outpatient treatments, such as chemotherapy or immunotherapy. The CCO is composed of a team of highly qualified professionals from different disciplines and collaborates very closely, demonstrating exemplary commitment and extraordinary dedication to the cause of cancer. The administrative sector acts as a strategic partner in patient care and clinical activities and provides the administrative skills required for the smooth operation of the platform. Our ambition is to offer the best possible administrative services while valuing everyone's efforts in interdisciplinary work. We work with professionalism and respect, loyalty and solidarity, as well as exemplary conduct and sharing for the well-being of our patients and teams.

Mission

• A true hub in organizing consultations for several specialties, you manage the schedules of senior physicians and assistant doctors, organize all patient appointments and treatments, and conduct searches for medical documents
• Essential to the smooth functioning of the structure, you are the reference person for welcoming and assisting patients and their relatives, manage patient flow in the waiting room, accompany patients in their care pathway, participate in providing information, and answer their questions by phone
• In direct contact with all partners involved in patient care, you organize various internal and external examinations and ensure administrative follow-up in connection with other CHUV services
• You organize and prepare the scheduling of consultations for new cases and offer personalized reception with attentive listening and tailored advice
• You collaborate closely with members of the interdisciplinary team and attend various meetings.

Profile

• You hold a Federal VET Diploma as a commercial employee, a diploma as a medical assistant, medical secretary, or an equivalent qualification and have experience in a large organization. Experience in a hospital environment, healthcare, health insurance, or the pharmaceutical sector is an asset
• You enjoy working autonomously while having a developed team spirit. You are dynamic, conscientious, versatile, with a keen sense of organization
• You are comfortable communicating, attentive, and empathetic
• Very good command of common computer tools (Office suite) and French is required. Knowledge of English is an asset
• This position would suit someone who enjoys working in a multidisciplinary and very dynamic environment where managing emergencies, stress, and versatility are essential.

We offer

Becoming a collaborator at the Lausanne University Hospital means benefiting from:

• First-class social benefits, 20 days paternity leave, and 4 months maternity leave (with the possibility of an additional month of breastfeeding leave)
• Regular salary progression adapted to responsibilities
• A 13th salary and 25 days of vacation per year
• A right to at least three days of training per year, with access to a varied offer within the CHUV Training Center and partner training centers of the State of Vaud
• Facilitated access to one of the 500 furnished apartments offered in the surrounding neighborhoods for people relocating to Switzerland from abroad
• Social, cultural, and economic benefits offered to members of the H-Oxygène association
• Benefits offered within the mobility plan (discounts on public transport subscriptions, promotion of "Mobility" vehicles, and discounts on the purchase of electric bikes)
• Quality hotel-style company restaurants in each hospital building with preferential rates.

Contact and application submission

Contact for information about the position: Ms. Mandy Errera, head of desks and secretariats CCO/UTI, phone: 079 556 21 47

Since all our applications are processed electronically, we kindly ask you to apply exclusively online by clicking the APPLY button at the bottom of the announcement.

If you have difficulty applying, you can consult our procedure on how to apply online. If for technical reasons you cannot apply online, we invite you to contact our Recruitment Unit, which will assist you in your process, either by email at e.recrutement@chuv.ch or by phone at 021 314 85 70.

As part of the recruitment process for this position, if hired, you will be required to provide an original criminal record extract. You will also be asked to present your original diplomas and an identity document.

CHUV applies the highest quality standards in its recruitment processes. Furthermore, committed to promoting diversity among our collaborators, we pay attention to different life paths and do everything possible to ensure equal treatment and avoid any discrimination. We look forward to receiving your application.

We kindly ask placement agencies to note that applications submitted directly by them on our recruitment platform are not accepted and cannot be invoiced. Thank you for your understanding.