Intern Data Analyst Customer Satisfaction 80 - 100% (f/m/d)
Zurich, Zurich, Switzerland
Key information
- Publication date:28 August 2025
- Workload:80 – 100%
- Place of work:Zurich, Zurich, Switzerland
Job summary
Join a dynamic team focused on improving customer experience. This internship offers a unique opportunity to leverage data for impactful solutions.
Tasks
- Conduct data reviews and perform gap analysis for datasets.
- Develop statistical rules and algorithms for prioritization.
- Create reporting and visualization systems for stakeholders.
Skills
- Master's student in Data Science, Statistics, or related field.
- Proficient in Python or R for data analysis and modeling.
- Strong analytical skills with attention to detail.
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The Opportunity
Are you passionate about leveraging data to enhance customer satisfaction? We are offering a six-month internship focused on developing innovative solutions for improving customer experience. Join our team and contribute to a project that will enable organizations to systematize and prioritize customer experience improvement initiatives.
How You'll Make an Impact
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Conduct data reviews and perform gap analysis to evaluate the structure, quality, and completeness of current datasets
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Develop statistical rules and algorithms for prioritizing actions and detecting interdependencies
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Establish mechanisms to track the outcomes of customer satisfaction initiatives
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Analyze the accuracy and maturity of current datasets and propose methods to test and validate the framework
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Lay the foundation for future predictive models
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Create a reporting and visualization system for stakeholders
Your Background
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Currently enrolled in a Master's program in Data Science, Statistics, Computer Science, or a related field
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Experience with data analysis and statistical modeling
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Good in Python or R for data analysis
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Familiarity with machine learning concepts and predictive modeling
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Strong analytical skills and attention to detail
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Excellent communication skills in English, both written and spoken
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Ability to work independently and as part of an interdisciplinary team
More About Us
Our diverse and inclusive work environment encourages collaboration and continuous learning, ensuring that every team member has the opportunity to grow Join us and be part of a company that is shaping the future of sustainable energy solutions.