Assistant Cash Management Key Accounts

Publication date:14 November 2025
Workload:100%
Place of work:Zürich

Job summary

Join Zürcher Kantonalbank, a leading universal bank in Zurich. This is an exciting opportunity in a dynamic work environment with great benefits.

Tasks

Support cash management consultants in daily operations.
Analyze client needs and develop tailored cash solutions.
Assist in client acquisition and manage customer relationships.

Skills

Completed banking training with experience in corporate banking.
Strong customer orientation and communication skills.
High IT affinity and proficiency in Excel and PowerPoint.

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About the job

80% - 100% | Sales and Customer Consulting | Zurich | Experienced Professionals

The Zurich Cantonal Bank is the leading universal bank in the Zurich economic area and one of the largest banks in Switzerland. Our Cash Management department supports large companies in optimizing their payment transactions and liquidity processes. To strengthen our team, we are looking for a committed individual who will support our Cash Management Consultant in daily business and wishes to develop into this demanding role in the long term.

Your Tasks

Support in Customer Service

Analysis of customer needs and development of tailored solution proposals in the areas of payment transactions, cash reporting, cash pooling, and electronic system connections
Support of customer advisors in acquiring new key accounts as well as in further developing existing customer relationships
Accompanying, advising, and supporting our top customers in daily business, especially with complex questions and challenges in payment transactions and cash management
Proactive support in problem management: identification, analysis, and resolution of problems in close cooperation with customers and internal specialist departments

Negotiation and Contract Management

Preparation and follow-up of customer meetings as well as creation of presentations and decision-making bases for negotiations
Support in negotiating and concluding offers and contracts in the area of payment transactions and cash pooling solutions

Development and Implementation of Solutions

Development and introduction of individual cash management solutions, e.g., for payment processing, account structures, and liquidity optimization
Technical and banking-related review of customer inquiries, especially in the area of bank connections and payment transactions
Support in creating concepts and documentation for customer-specific solutions

Digitalization and Innovation

Support in the introduction of digital tools and platforms as well as in technical changes in payment transactions (e.g., SEPA, SWIFT, APIs, ISO 20022, EBICS)
Collaboration with internal departments (e.g., IT, product management) and incorporation of customer and market feedback to further develop our cash management products
Participation in internal projects to further develop processes and products in the area of cash management

Your Profile

Banking Knowledge

Completed banking education. Experience in corporate banking or in the corporate and business customer sector
Good knowledge of payment transactions

Technological Affinity

High IT affinity and routine in handling IT tools as well as solid knowledge in Excel, PowerPoint, and Word
Interest in digital trends and technologies in payment transactions, financial systems, treasury management systems

Customer Orientation and Communication Skills

Strong service orientation and negotiation skills with customers and partners. Ability to explain complex issues clearly, as well as confident and professional demeanor when dealing with decision-makers (e.g., CFOs, Group Treasurers, Cash Managers, or accounting management)
High social competence and negotiation skills to build long-term customer relationships, recognize individual customer needs, develop suitable solutions, and maintain them successfully

Independence and Analytical Thinking

Committed, reliable, and efficient working style with the ability to analyze financial processes and data flows and identify optimization potentials
Willingness to work into complex topics and learn from experienced experts to develop further in the long term

Our Offer

A demanding and varied working environment where you can contribute and develop your skills
After targeted onboarding, we offer you the opportunity to develop into a consultant in the area of cash management in the long term
A motivated team that looks forward to your passion and commitment and actively supports you in your professional development
In this position, you actively and significantly contribute to the success of our team and the entire bank by playing a decisive role in the long-term retention of our customers through your commitment and initiative

Michael Vonlanthen
is happy to assist you.
Phone: 044 292 27 15