Telesales Agent (m/f/d)

About the job

Telesales Agent (m/f/d)

100%

The Selecta Group, headquartered in Switzerland since 1957, is Europe's leading provider of coffee and innovative FoodTech solutions in the workplace and public spaces. Every day, we supply more than 10 million people in 16 European countries with premium coffee and beverages, snacks, and fresh meals. We owe our success, with an annual turnover of 1.4 billion euros, to our approximately 6,000 highly qualified, committed, and passionate Selecta employees who create millions of moments of joy daily for our customers and their consumers. Sustainability is an integral part of our business activities and focuses on key areas where we can make a positive contribution.

Work location

Kirchberg BE

Start date

immediately or by arrangement

Main tasks

1. Active new customer acquisition (outbound)

2. Lead management

3. Offer and closing responsibility

4. CRM management

• Independent telephone approach to potential business customers for our catering solutions, vending machines, and refill products
• Identification and approach of decision-makers (e.g., management, purchasing, office management)
• Needs assessment and professional positioning of our coffee, vending, and trade solutions
• Direct sales closures or arrangement of qualified consultation appointments

2. Lead management

• Systematic processing and follow-up of leads
• Building, maintaining, and further developing a structured acquisition pipeline
• Prioritization of leads by potential, industry, and closing probability in coordination with the direct supervisor

3. Offer and closing responsibility

• Creation, presentation, and follow-up of offers
• Conducting price and contract negotiations within the defined scope of action
• Successful conclusion of new customer contracts

4. CRM management

• Comprehensive documentation of all activities (calls, offers, closures, etc.) in the CRM system
• Maintenance of contact data and decision structures
• Creation of transparent forecasts

Education

• Completed vocational training
• Further training with a focus on sales is an advantage

Profile

• Experience in the FMCG environment is an advantage
• Experience with CRM systems (e.g., Microsoft Dynamics or comparable)
• Confident MS Office skills
• Proven success in B2B telesales
• High closing strength, perseverance, and persuasiveness
• Goal-oriented, structured, and independent working style
• Very good German and French skills in spoken and written form; English skills are an advantage
• "Doer" mentality as well as motivation to actively contribute to the company's success and grow with the company

Special

Apply

Have we sparked your interest?

Then we would like to get to know you. We look forward to your application.

Then we would like to get to know you. We look forward to your application.

Please apply online on the Selecta career portal. Applications by e-mail or post will not be considered.