PRODUCT SUPPORT DIRECTOR

Langenthal

Key information

Publication date:11 September 2025
Workload:100%
Contract type:Unlimited employment
Place of work:Langenthal

Job summary

Avesco Group is a leader in premium machinery solutions. Join a collaborative team committed to quality and customer satisfaction.

Tasks

Lead the development of Product Support organizations in your region.
Drive service, sales, and logistics excellence with local teams.
Foster collaboration and share best practices with Caterpillar.

Skills

10+ years in heavy machinery product support and a Bachelor’s degree.
Solid leadership and change management skills required.
Excellent communication and problem-solving abilities needed.

Is this helpful?

Avesco Group is the leading provider of premium machinery solutions and services across a range of in-dustries, including construction, energy & transportation and mining. As the official dealer of Caterpillar equipment in several European countries, Avesco combines decades of expertise with a commitment to solution orientation, quality, and customer satisfaction. Headquartered in Switzerland, the company em-ploys some 1,200 professionals across 11 countries. We pride ourselves on fostering a collaborative, for-ward-thinking environment. We focus on our customers and aim to be the leading and innovative partner with our Trade, Service and Rent Solutions.

Avesco AG consists of Caterpillar dealerships in Switzerland, Finland, Estonia, Latvia and Lithuania. It em-ploys some 800 people across multiple locations.

PRODUCT SUPPORT DIRECTOR

(100%)

To strengthen the organization of Avesco AG, we are now looking for a development-oriented PRODUCT SUPPORT DIRECTOR for the territory. You will be based either in Switzerland, and you will be actively present across the region. You will report to the CEO of Avesco International. The local Product Support organizations will functionally report to you, and directly to their entity Leads.

Tasks

You will be responsible for the development and functional leadership of the Product Support organizations in the territory, including service, product support sales, parts, logistics, inventory and warehousing. You ensure the functionality and efficiency of the operations as well as drive excellence together with the local teams to ensure that we grow together. You foster collaboration and sharing of best practices and act as primary liaison towards the principal organization (Caterpillar).

What would we be expecting from you?

Relevant working experience in a heavy machinery product support organization in mining and construc-tion sector (+10 years)

Educational degree of Bachelor in any field

Solid leadership skills and experience, especially ability to lead change

Excellent interpersonal communication and presentation skills as well as ability to influence and engage

Drive to come up with solutions, a ‘We love challenges’ attitude

Ability to understand the big picture, while maintaining attention to detail as well

Fluency in English (written and spoken)

Experience with Caterpillar brand is preferred

Offer

We offer you a unique opportunity to work in an internationally operating organization which aims to be the leader in its field, and a vantage point to the products and services of the largest and most well-known machine manufacturer of the industry. As a key contributor in the organization, you will have the opportunity to genuinely influence our operations and their development.

Interested?

For further information, please contact Vahe Khoranian, CEO of Avesco International, either by email E-Mail schreiben or tel. +41 79 866 04 85.