ICT Supporter (m/f/d) 80 - 100%

Publication date:24 September 2025
Workload:80 – 100%
Place of work:Winterthur

Job summary

Die Bison Schweiz AG ist ein Partner der Landwirtschaft. Hier erwartet dich ein familiäres Umfeld mit viel Abwechslung.

Tasks

Du sorgst für reibungslosen 2nd-Level-Support im Microsoft-Umfeld.
Installiere und warte IT-Arbeitsplatzsysteme und Netzwerkkomponenten.
Analysiere und behebe HW- und SW-Probleme, auch vor Ort.

Skills

Du hast eine abgeschlossene Ausbildung als Informatiker*in oder vergleichbare Erfahrung.
Kenntnisse in Windows-Domänen und Netzwerktechnologien sind wichtig.
Du bist ein hilfsbereiter Teamplayer mit hoher Kundenorientierung.

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About the job

Bison Schweiz AG ensures, as a partner of agriculture, that Swiss food reaches consumers. It is important that IT is optimally aligned with the needs of the specialist departments.

This is exactly where you come in as an ICT Supporter! Thanks to your daily commitment, everything is coordinated with the business and optimally positioned for the future.

Do you have a "can do" mentality and enjoy working in a team? Are you open, communicate clearly, and provide feedback? We look forward to your application and to meeting you personally soon.

THIS IS WHAT YOU DO

As an ICT Supporter, you ensure together with our team that the 2nd-level support in the Microsoft environment runs smoothly. Your daily tasks include:

Installation and maintenance of IT workstation systems (e.g., PCs, laptops), peripherals, network components, and communication devices
Analysis and resolution of hardware and software issues – remotely, by phone, or on-site
Support of 3rd-level support and external partners in solving complex cases, especially in the client and printer area
Participation in exciting projects around clients, printers, and networks as well as independent implementation of smaller technical projects
Support of a wide range of client applications – both remotely and on-site
In addition to the main tasks, you are involved in training our apprentices as a practical trainer.

THIS IS WHAT YOU BRING

Completed vocational training as an IT specialist EFZ, ICT specialist, or equivalent professional experience
Experience with Windows domains (AD, DNS, DHCP, file and print servers)
Solid knowledge of Windows 11, M365, and networking
Knowledge in printer systems
Experience in training IT apprentices
High quality and responsibility awareness, reliability, flexibility, quick comprehension, and strong communication skills
Helpful team player with high customer and service orientation as well as a structured, independent, and solution-oriented working style
Business fluent German skills, good English skills for IT technical literature
Driver's license category B

Nadine Stahl
HR Business Partner
+41 58 434 41 47
nadine.stahl@bison-group.com

THIS IS US

At Bison, we don't want to become your new family. But we do offer you a family-like environment. And you get a rollercoaster ride of variety on top of that. Your new teammates are passionately committed to their customers and give their all for them. Bison stands for modern software solutions and dynamic inventory management processes. We no longer say many words about digitalization, we simply live it. Have we made you curious?