Service Staff (m/f/d) - Hourly Wage Temporary Help
Zürich
Key information
- Publication date:16 September 2025
- Workload:100%
- Place of work:Zürich
Job summary
Zürich City West hotel complex features three AccorHotels brands. Join our dynamic team!
Tasks
- Welcome and assist international guests in various areas.
- Support breakfast buffet and seminar preparations.
- Provide room service and handle guest feedback.
Skills
- Several years of experience in gastronomy; fluent in German and English.
- Strong quality awareness and quick comprehension.
- Enjoyment in guest interactions and team spirit.
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Company Description
The Zurich City West hotel complex combines three hotel brands from AccorHotels (Novotel, ibis, ibis budget). A total of around 1000 guests can be accommodated in 459 rooms.
The business hotel Novotel Zurich City West is a comfortable 4* property with 144 rooms, including 5 suites. In our restaurant "The Flave" we serve à la carte dishes, menus as well as varied buffets from international cuisine. Our guests also have access to a bar, 5 seminar and banquet rooms, two escape rooms, and an indoor pool with a fitness room.
To complement our F&B team, we are looking immediately for a service-oriented, motivated, and cheerful personality as hourly wage temporary help (m/f/d).
What we offer:
- Challenging and versatile activities in a young, dynamic team
- Entry into one of the largest hotel chains in the world
- Personal and professional development opportunities
- Training and further education through internal courses
- Work clothing including cleaning
- Travel discounts within the group
- Free employee parking spaces
- Health promotion: In-house fitness offer
Job Description
- Welcoming and attending to our international guests in the restaurant, at the bar, and also in our seminar and banquet rooms
- Supervision of the breakfast buffet
- Assistance in the preparation and support of seminars (room setup, technology, reception and care of participants)
- Room service
- Advising guests regarding food and drink selection
- Mise-en-place preparations
- Receiving and checking invoices and receipts
- Forwarding and handling feedback and complaints
Qualifications
- Several years of experience in the gastronomy sector
- Languages: German and English, other foreign languages are an advantage
- High quality awareness and quick comprehension
- Enjoyment and pleasure in guest contact
- Flexibility
- Team spirit
Additional Information
We are an inclusive company and our goal is to attract, recruit, and promote diverse talents.