Guest & Property Coordinator 50–100%

About the job

The Interhome Group, part of the HomeToGo group, is committed to making holiday rentals simple, reliable and unforgettable – for guests, owners and partners. With more than 60 years of experience and thousands of holiday homes and apartments across Europe, we are shaping the future of travel thanks to modern technology, consistency and excellent service.

For our local office in Zermatt we are looking immediately or by arrangement for a

Guest & Property Coordinator (m/f/d) 50–100%

Your tasks

As the heart of our local service office, you are the central contact person for our guests and property owners.

You ensure that our guests’ stay runs perfectly and that the holiday accommodations always meet the highest quality standards:

• Guest & Reception Service: Warm welcome and professional care of our international guests (check-in/check-out, on-site advice, information).
• Owner Support: Regular, trustworthy communication with the owners of the holiday properties.
• Quality & Property Management: Conducting quality checks, inventories and inspections of holiday apartments before and after rental.
• Office & Administration: Smooth handling of general administrative tasks, telephone and email correspondence.
• Seamless Operation: Taking on primary on-call duty (standby) within the team to cover emergencies outside regular opening hours.

Your profile

• Organisational talent & resilience: Ability to set priorities efficiently and keep an overview even in dynamic phases.
• Flexibility & mobility: Willingness to work on Saturdays and on-call duties.
• IT skills: Good knowledge of common IT tools (MS Office: Excel, Word, Outlook).
• Language skills: Very good German and English skills, additional languages are an advantage for daily guest contact.
• Service orientation: Enjoyment in dealing with people, strong customer focus and high reliability.

What we offer you

• Scope for action: Plenty of freedom to act and extensive responsibility in a committed team.
• Working environment: A modern working environment with flexible working models at attractive locations.
• Conditions & benefits: Attractive employment conditions, excellent training opportunities and generous employee discounts on our holiday home portfolio.

Important note: Please only apply if you live in or around Zermatt, thank you!

Interhome | HHD AG |

www.interhome.ch

We only accept direct applications.