Front Office Manager 80 - 100% (m/f/d)
Key information
- Publication date:15 January 2026
- Workload:80 – 100%
- Contract type:Permanent position
- Place of work:Engelberg
Job summary
Join the dynamic team at Titlis, a unique tourism destination. Enjoy a supportive work environment with exciting growth opportunities.
Tasks
- Manage guest check-in and check-out processes efficiently.
- Ensure excellent guest service and handle inquiries or complaints.
- Oversee daily financial reporting and optimize front office operations.
Skills
- Completed hospitality training or equivalent experience required.
- Strong organizational skills and host mentality are essential.
- Fluent in German and English, additional languages are a plus.
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Titlis is a place where pioneering spirit and determination meet. With around 450 employees from over 45 nations working in a variety of professional fields, we create exciting and moving experiences every day. As #TheTeamToBe we embody the passion to go off the beaten path and boldly shape the future.
The company includes the mountain railways, two hotels, the Titlis Resort, and several restaurants. Hotel Terrace is a ***-hotel with 120 rooms in various categories. In addition to the large dining hall, guests have access to the event local Intermezzo and the "Porticos" lounge. The hotel also offers a small wellness area.
Share your passion for our unique attractions and services with us and become part of our team.
We are looking for immediately or by arrangement a:
Front Office Manager 80 - 100% (m/f/d)
Your tasks
- Check-in and check-out of guests including billing
- Guest care during their stay (contact person for wishes, complaints, recommendations, etc.)
- Control and management of daily/monthly closings
- Creation and further development of work instructions and standards (SOPs)
- Organization and optimization of internal processes in the front office area
- Interface and communication management
- Quality assurance and employee motivation in the front office team
Your profile
- Completed training in hospitality or comparable qualification
- Leadership experience desired
- Strong hospitality mentality and organizational talent
- Very good German and English skills, additional foreign languages desired
- Knowledge of the hotel software Protel is an advantage
- Independent and conscientious working style
- Resilience, flexibility
Your benefits
- Interesting and varied work environment in the popular tourist destination Engelberg
- Work in a performance- and implementation-strong team
- Attractive employment conditions with interesting employee benefits (Central Switzerland Transport Companies Card TUZ, discounts on employee meals and much more)
- Company and external training opportunities
Hotel Terrace
Alexandra Niederberger
Alexandra Niederberger
Operations Assistant
Terracestrasse 33
6390 Engelberg
Switzerland
+41 41 639 66 01
www.titlis.ch
Are you ready to shape the future together with us?
Then feel free to apply even if you do not fully meet the requirements. We can discuss your potential for this position in a joint conversation.
We look forward to hearing from you.
Then feel free to apply even if you do not fully meet the requirements. We can discuss your potential for this position in a joint conversation.
We look forward to hearing from you.
