File Manager for the ENT Operating Program

About the job

Administration

File Manager for the ENT Operating Program

As part of a departure, the management of the oto-rhino-laryngology (ENT) service is looking for a file manager to support the activity of the operating program, at a 50% activity rate, for a start date on May 1, 2026, or as agreed.

This position places you at the heart of the operative organization of a leading surgical service.

Context

The Lausanne University Hospital (CHUV) is one of the five Swiss university hospitals. Thanks to its collaboration with the Faculty of Biology and Medicine of the University of Lausanne and EPFL, it plays a reference role in the fields of medical care, research, and training.

The Oto-Rhino-Laryngology (ENT) Service provides highly specialized care for diseases of the ears, nose, throat, and respiratory tract, including cancers, infections, and reconstructions. It also performs cervico-facial surgery interventions and coordinates dental medicine.

Patients, both adults and children, are cared for on an outpatient or inpatient basis, in a cutting-edge medical and surgical environment (robotic surgery, endoscopy, research laboratory). The service, one of the largest surgical services at CHUV, is evolving in a context of strong activity development.

Mission

• You summon and inform patients about their surgical interventions, additional examinations, and changes in operation dates
• You ensure the surgical scheduling for outpatient and inpatient surgery, depending on the type of intervention and the surgeons' operating days
• You work closely and coordinate information with all stakeholders of the service and department.

Profile

• You hold a Federal VET Diploma as a commercial employee or an equivalent qualification or experience
• You have at least 2 years of experience in a similar position
• You have typing skills and good writing abilities
• You have a very good knowledge of medical terminology
• You possess good knowledge of English and/or German
• You master common office tools (Microsoft Office)
• You know the specific CHUV tools, an asset
• You are empathetic, dynamic, committed, and proactive, with a real sense of organization and planning
• You have good communication skills and interpersonal qualities allowing you to interact with multidisciplinary teams while working independently
• You have a strong sense of service and priorities, as well as very good analytical skills
• You demonstrate rigor, adaptability, and reliability.

We offer

Becoming a collaborator of the Lausanne University Hospital means benefiting from:

• Top-notch social benefits, 20 days of paternity leave, and 4 months of maternity leave (with the possibility of an additional month of breastfeeding leave)
• Regular salary progression adapted to responsibilities
• A 13th salary and 25 days of vacation per year
• A right to at least three days of training per year, with access to a varied offer within the CHUV Training Center and partner training centers of the State of Vaud
• Facilitated access to one of the 500 furnished apartments offered in the surrounding neighborhoods for people relocating to Switzerland from abroad
• Social, cultural, and economic benefits offered to members of the H-Oxygène association
• Benefits offered within the mobility plan (discounts on public transport subscriptions, promotion of "Mobility" vehicles, and discounts on the purchase of electric bikes)
• Quality company restaurants in each hospital building with preferential rates.

Contact and application submission

Contact for information about the position: Ms. Marjorie Bourqui, executive assistant at 021/314 27 00

Since all our applications are processed electronically, we kindly ask you to apply exclusively online by clicking the APPLY button at the bottom of the announcement.

If you have difficulty applying, you can consult our procedure on how to apply online. If for technical reasons you cannot apply online, we invite you to contact our Recruitment Unit, which will assist you in your process, either by email at e.recrutement@chuv.ch or by phone at 021 314 85 70

As part of the recruitment process for this position, if hired, it will be necessary to provide us with an original criminal record extract. You will also be asked to present your original diplomas as well as an identity document.

CHUV applies the highest quality standards in its recruitment processes. Furthermore, committed to promoting diversity among our collaborators, we pay attention to different life paths and do everything possible to ensure equal treatment and avoid any discrimination. We look forward to receiving your application.

We kindly ask placement agencies to note that applications submitted directly by them on our recruitment platform are not accepted and cannot be invoiced. Thank you for your understanding.