Burgergemeinde Bern, DC Bank Deposito-Cassa der Stadt Bern
Bern
2 days ago
Private Customer Advisor: Cash Service and Customer Zone (m/f/d)
- 04 February 2026
- 100%
- Permanent position
- Bern
Job summary
Join DC Bank, a unique institution with a rich history. Enjoy a dynamic work environment with great opportunities.
Tasks
- Act as the primary contact for customer support and inquiries.
- Manage the Cash Desk and various banking operations effectively.
- Provide comprehensive advice to clients in a friendly manner.
Skills
- Completed banking apprenticeship with relevant experience required.
- Strong customer advisory skills and a professional demeanor.
- Excellent German skills; English and French are a plus.
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About the job
You act independently and are the first point of contact in customer service.
Full-time, 80 - 100%
Entry by arrangement
Are you looking for a varied activity with personal customer contact? Do you want to take responsibility and explore new ways of customer approach with a dynamic team? Then you are right with us!
DC Bank is a bank like no other: It was founded in 1825 by the city of Bern and has been an institution of the Burgergemeinde Bern since 1852. Our employees actively shape the future. We create and pursue opportunities that advance our customers in the long term. As one of the oldest financial institutions in Switzerland, we focus on asset management and portfolio-related asset advice as well as regional mortgage business, mainly for private customers.
We offer an uncomplicated and dynamic working environment with room for professional and personal development as well as a collegial and motivated team.
Your opportunities:
- In our stylish customer zone, you are the first point of contact for our customers.
- You lead and are responsible for the Cash Desk (cash transactions, safe deposit boxes, and more).
- You support and advise customers at the counter or from the office on comprehensive banking matters and our versatile service offerings.
- You actively manage a team customer portfolio.
- You take on various administrative tasks.
You bring with you:
- A completed banking apprenticeship with professional experience.
- Enjoyment in customer consulting.
- A professional and friendly appearance.
- A committed and careful working style.
- Very good German skills (foreign language skills in English and French are an advantage).
- Any experience with the systems Finnova and Finfox (advantageous).
Additional benefits:
- Industry-standard employment conditions and social benefits.
- A centrally located workplace in the city center of Bern.
- Flexible working hours, possibility for occasional home office, and 25-35 vacation days.
- Preferential conditions for the bank's own service offerings as well as numerous special offers for employees of the Burgergemeinde Bern.
Do you have questions about the position? Leon Maarsen, Head of Private Customers Classic 031 328 8 5 13.
Next steps: We will contact you promptly as soon as we have carefully reviewed your application.
Apply now.
