Employee without specialized training in the area of housing/leisure

About the job

Job Description

Job Title

Employee without specialized training in the area of housing/leisure

Special Working Time Requirements

irregular working hours

Organization

superior position team leader
directly subordinate employees none
A training support none
represented by team member

Orientation

Objective of the position Support customers in all necessary areas of life. A living and working environment is created that corresponds to the guiding principles of inklusia.

Legal basis The employee is responsible for their own actions. Employment contract agreements, guiding principles, concepts and regulations of inklusia, and quality management requirements are binding.

Requirements Profile

Position percentage 30%
Professional training No specialized professional training required
Professional experience Experience in a comparable social enterprise desired

Additional Professional Competencies

General requirements Independence and responsible action
Flexibility in action and thinking
Ability to reflect
Willingness to work with people who show challenging behavior
Mental and physical resilience
Organizational skills
Service orientation
PC skills (Word, Excel, Outlook)
Good oral and written expression

Areas of Responsibility

Decision-making competence
− Key worker activities − According to agreements with the accompanied person and their legal representative
− Department work − Depending on the department

Task Areas

Tasks directly related to customers
Accompanying customers in all areas where support is necessary or requested:
− in communication
− maintaining social contacts and relationships
− in everyday activities such as dressing, personal care, eating, household management, …
− in carrying out individual leisure activities
− during working hours
− in education
− in simple nursing care

General tasks
− Taking over key worker activities
− Implementing and adhering to general guidelines (safety, nutrition, care, medication administration, hygiene, …)
− Taking over general department tasks
− Performing tasks in the areas of catering, cleaning, and laundry processing
− Assisting in the organization and execution of events

Collaboration and Information

− Active collaboration with the superior
− Collaboration with other areas
− Active communication with legal representatives and relatives
− Openly addressing conflicts
− Implementation of binding decisions
− Participation in meetings and internal training

Administrative Tasks

− Recording customer data in the specified system
− Creating journal entries and written documentation of events
− Documentation of key worker activities
− Updating customer service records
− Maintaining own working time control
− Creating evidence according to controlling requirements (key worker activities, cleaning, catering area, …)