hosco.
Geneva
2 days ago
Chambermaid/Valet - Geneva, Switzerland
- Publication date:10 December 2025
- Workload:100%
- Contract type:Permanent position
- Place of work:Geneva
Job summary
Join Four Seasons, a luxury hospitality leader, fostering exceptional experiences. Enjoy a supportive work culture and opportunities for growth.
Tasks
- Maintain high cleaning standards in guest rooms and public areas.
- Ensure adherence to hygiene and safety protocols consistently.
- Assist guests and colleagues with a warm, professional attitude.
Skills
- Must speak French and have basic English skills; Swiss or EU citizenship preferred.
- Excellent organizational and time management skills required.
- Ability to handle guest requests with empathy and efficiency.
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About the job
About Four Seasons:
Four Seasons is powered by our people. We are a collective of individuals who crave to become better, to push ourselves to new heights and to treat each other as we wish to be treated in return. Our team members around the world create amazing experiences for our guests, residents, and partners through a commitment to luxury with genuine heart. We know that the best way to enable our people to deliver these exceptional guest experiences is through a world-class employee experience and company culture.
At Four Seasons, we believe in recognizing a familiar face, welcoming a new one and treating everyone we meet the way we would want to be treated ourselves. Whether you work with us, stay with us, live with us or discover with us, we believe our purpose is to create impressions that will stay with you for a lifetime. It comes from our belief that life is richer when we truly connect to the people and the world around us.
About the location:
A landmark on lake Geneva since 1834. With enchanting views of the lake and the snow-capped Alps in the distance as well as the Old Town, Geneva’s first hotel remains the first choice of sophisticated travellers and world statesmen. Come and unwind from your day with a treatment at our rooftop Spa, and build connections with colleagues over Italian gastronomy at Michelin-starred Il Lago before retreating to your Pierre-Yves Rochon–designed room for a good night’s sleep. Four Seasons Hotel des Bergues Geneva blends a revitalized sense of history with warm and genuine personal service in the very heart of the city.The Four Seasons Hotel des Bergues is Geneva’s first hotel, a monument combining contemporary and classic decoration, on the lake, the old town and the famous banking district with a breathtaking view of the Jet d’Eau. A modern Spa and a dynamic F&B operation complete the exceptional service provided by our extraordinary team.
JOB PURPOSE:
The position of chambermaid/valet requires being qualified in cleaning and maintaining rooms and demonstrating team spirit. The hotel has a reputation and a high-quality clientele. That is why we only employ staff ready to perform consistently high-quality work and to invest themselves to always satisfy the customer. A refined and warm personality is required to maintain the solid reputation of one of the best hotels in Geneva. An empathetic and good-willed relationship with clients and colleagues, accompanied by excellent organizational skills, are key elements for a chambermaid/valet.
ESSENTIAL FUNCTIONS:
Must always have exemplary conduct.
Must respect all conduct quality criteria and hotel regulations.
Must respect hygiene and safety rules as well as quality criteria and procedures within their service.
Always be punctual, diligent and notify the service in time in case of problems or delays.
Ability to badge in.
Responsible for their master key which they will take themselves from the secure cabinet and return at the end of their shift.
Ability to understand and use an iPod where their digital report is located.
Know how to fill their bucket with cleaning products.
Ability to clean, dust, disinfect and replenish welcome products and linen in all guest rooms and bathrooms assigned daily according to Four Seasons Hotel des Bergues quality procedures and criteria.
Know how to make a bed and vacuum a guest room.
Respond perfectly to "Do Not Disturb", "Please Make Up My Room" signs and subsequent calls accordingly.
Maintain corridors in perfect cleanliness without debris on the floor or console.
Ensure that room doors are always kept closed, whether occupied or not.
Keep the office tidy; linen and welcome products.
Ensure to clear all Room Service materials (plates, glasses, cutlery), place them in the Room Service office and remove trash respecting recycling order. When cleaning the room, notify Room Service to remove tables and the Housekeeping office to remove boards and irons.
Inform the housekeeper of any necessary repairs or interventions in rooms and make Hotsos requests so that they are repaired.
Strictly follow quality criteria and procedures for linen, supplies and welcome products setup.
Ensure perfect maintenance, cleanliness and upkeep of their uniform. Must have a perfect appearance throughout their service.
Offer any necessary assistance to guests and colleagues.
Know how to best use cleaning products and equipment according to needs.
Be able to respond quickly and intelligently to emergency situations in the hotel.
Ensure proper application of instructions and any changes requested by management and demonstrate flexibility.
After removing dirty glasses, only replace clean tooth glasses.
Be able to notify the housekeeper, office and security of any found objects in a departure.
Call the housekeeper when taking a break or when the assigned work at the start of the shift is finished and offer help to other colleagues.
Apply and master quality standards related to your function.
"The list of tasks specified above is not exhaustive, your function will require constant adaptation to situations of high activity and specific client relationship management."
Swiss Nationality, Swiss residency authorization or EU citizen will be considered only.
PREREQUISITES:
1. Spoken French and basic English.
2. Impeccable presentation.
