Medical Secretary (80-100%)

About the job

We offer you the opportunity to join Groupe 3R, a leader in local medical imaging in French-speaking Switzerland. With 20 radiology centers and 30 branches, more than 280 healthcare professionals, including nearly 60 radiologist doctors, the group is recognized for its diagnostic excellence, high level of patient service, and commitment to research and development.

We are looking to complete our team at CIR Centre d'Imagerie de la Riviera with a

In this role, you will play a key part at the heart of the patient journey. Your role

As the first point of contact for patients and prescribers, you ensure smooth, rigorous, and caring administrative management. You directly contribute to the quality of the center's services through:

Reception & patient relations

Welcoming, informing, and guiding with professionalism and empathy, verifying administrative data and medical documents, managing delicate situations with diplomacy, and ensuring a well-maintained reception environment.

Telephone & scheduling

Ensuring optimal telephone accessibility, planning and optimizing appointments, informing about exam preparations, managing emergencies and rescheduling, and organizing multi-site appointments via the group Call Center.

Administrative management & files

Creating and updating patient files (Xplore), checking insurance data (LAMal, LAA, AI, etc.), following up on incomplete files, managing accident cases, and ensuring secure sending of medical reports.

Quality & collaboration

Participating in team meetings, proposing improvements, and adapting to changes in procedures and tools

Training

Medical secretary diploma or equivalent

Experience

Experience in medical secretarial work (radiology is an asset) or strong motivation to learn.

Skills and qualities

We look forward to receiving your application.