Specialist Complaint Management & Cross Border Business Individual Life (all genders) 80-100%
AXA Versicherungen AG
Winterthur
Key information
- Publication date:26 November 2025
- Workload:80 – 100%
- Place of work:Winterthur
Job summary
Join AXA, Switzerland's leading insurance provider, as a specialist! Enjoy a dynamic work environment with growth opportunities and supportive colleagues.
Tasks
- Independently manage the international life insurance portfolio.
- Communicate with clients globally through calls and written correspondence.
- Serve as the go-to person for cross-border business inquiries.
Skills
- Commercial background or equivalent experience in insurance preferred.
- Strong customer-oriented communication skills in German and French.
- Ability to stay calm and solution-focused in challenging situations.
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Join AXA, Switzerland's leading insurance company - as
Your Contribution
Your Contribution
- You independently and purposefully manage the international life insurance portfolio.
- You actively communicate with customers worldwide by phone and correspondence.
- You are the contact person for technical questions in Cross Border Business.
- You handle customer complaints and customer feedback.
- You contribute to continuously improving processes.
- You work closely with your team colleagues to achieve optimal results together.
Your Skills and Talents
Your Skills and Talents
- Courage, drive, and a positive mindset characterize you; you are empathetic, committed, and resilient.
- Even in demanding situations, you keep a cool head and act solution-oriented.
- Customer-oriented communication comes naturally to you, both orally and in writing, with very good knowledge of German and French being a matter of course – additional languages are a bonus.
- You bring a commercial background or equivalent experience, ideally in the area of private pension or insurance.
- Professional experience in the industry as well as knowledge of relevant processes and procedures complete your profile.
- You are motivated to develop further and become part of a dedicated team.
Apply now!
Motivation letter? We do without it. Instead, we look forward to your answers to our short questions about the position in the online application tool.
For data protection reasons, only applications submitted via the online application link will be considered.
About AXA
Every success story begins with believing in yourself.
As AXA, we see ourselves as a partner who stands by your side and believes in you. That is why we challenge and promote you and proactively show you opportunities for your future. We encourage you and offer you freedom so that you can combine the things that are important to you. Together with your commitment and your individual contribution, this becomes a forward-looking partnership. For you, for us, and for our customers. And not just for the moment. But in the long term.
Write your own success story with us now. Know You Can.
