Customer Advisor in the Outbound Center (m/f) 60-100%
Basel
Key information
- Publication date:06 January 2024
- Workload:60 – 100%
- Contract type:Unlimited employment
- Place of work:Basel
Job summary
Cristina, Kim, and Sabrina from the Outboundcenter team in Basel need support! Join a dynamic environment that values your contributions and offers great benefits.
Tasks
- Proactively support campaigns and schedule appointments.
- Engage customers via phone and digital channels.
- Maintain composure when handling complaints effectively.
Skills
- Experience in customer contact, ideally outbound telephony.
- Fluent in German and additional languages like French or Italian.
- Passion for sales and the ability to delight customers.
Is this helpful?
Cristina, Kim, Sabrina and 5 more colleagues from the Outbound Center team in Basel are looking for reinforcement. In other words: you!
Your new job
- Proactively support campaigns
- Arrange appointments
- Enthuse customers about our excellent products and services via telephone and digital channels
- Keep a cool head when handling complaints
What we benefit from
- First experience in telephone customer contact, ideally in outbound telephony
- Confident German and additional fluent language skills in French or Italian (at least C1 required)
- Enjoyment in selling
- The ability to inspire customers
How you benefit
- Besides a bank with a lot of tradition, find more exciting ways to help shape the group at our young, cheeky subsidiary Bank Cler
- A calm, wonderfully uncomplicated team spirit
- Work flexibly in shifts between Monday and Friday, 8 a.m. to 6 p.m., and by arrangement from home office
- Expect a comprehensive employment package from us? You are right, here are the details and many other benefits
Any questions? Gladly! If it’s about professional matters, Luljeta Abduli, Head of Outbound Center, looks forward to your call at 061 286 28 81. For all other questions about BKB, Nadja Hirzler is happy to assist you.
P.S. Because we are looking for a banking professional and not a copywriter, you can save yourself the motivation letter. Instead, we look forward to you answering a few short questions in the application tool. Thank you!
About the company
Basel
