Desk Secretary for the Dermatology Department

About the job

Administration

Desk secretary for the Dermatology Department

The Dermatology and Venereology Department of the CHUV is recruiting a desk secretary at 80%–100%, on a permanent contract, for a start date of May 1, 2026.

Context

The Lausanne University Hospital (CHUV) is one of the 5 Swiss university hospitals. Thanks to its collaboration with the Faculty of Biology and Medicine of the University of Lausanne and EPFL, it plays a leading role in medical care, research, and education.

Attached to the Department of Medicine, the Dermatology and Venereology Department is a reference center for the management of skin, nail, and hair diseases. It offers outpatient consultations and surgeries, specialized treatments, laboratory analyses (mycology, histopathology), as well as inpatient care.

The department stands out for a multidisciplinary, patient-centered approach and clinical excellence supported by the latest advances in medical research.

In a context of strong growth and reorganization, the department is strengthening its administrative team and is recruiting a desk secretary.

The position reports to the head of the outpatient clinic desk.

Mission

Do you enjoy human contact, versatility, and dynamic environments? Join our team.

In close collaboration with the administrative team of the outpatient clinic desk (about 10 staff members), you will rotate through all administrative activities of the department's desks (general and specialized outpatient dermatology, hospital sector).

As such:

• You ensure a professional and caring welcome for patients in outpatient consultation
• You guarantee rigorous administrative management of patient files
• You handle phone calls and emails efficiently and diplomatically
• You organize and coordinate appointment scheduling for consultations and outpatient surgeries
• You update, monitor, and ensure proper maintenance of files
• You prepare files for archiving
• You actively contribute to the smooth administrative functioning of the outpatient consultation.

Profile

• You hold a Federal VET Diploma as a commercial employee or an equivalent qualification
• You have about 2 years of experience in a similar role
• You are dynamic, flexible, punctual, and have an excellent sense of service
• You demonstrate responsibility, rigor, and proactivity
• You have excellent stress resistance and enjoy teamwork
• You master French perfectly and have excellent spelling
• You are proficient with common office tools (Microsoft Office suite)
• You know the specific CHUV tools, which is an asset.

We offer

Becoming a collaborator at the Lausanne University Hospital means benefiting from:

• Top-tier social benefits, 20 days paternity leave, and 4 months maternity leave (with the possibility of an additional month of breastfeeding leave)
• Regular salary progression adapted to responsibilities
• A 13th salary and 25 days of vacation per year
• A minimum of three training days per year, with access to a varied offer within the CHUV Training Center and partner training centers of the State of Vaud
• Facilitated access to one of the 500 furnished apartments offered in the surrounding neighborhoods for people relocating to Switzerland from abroad
• Social, cultural, and economic benefits offered to members of the H-Oxygène association
• Benefits offered within the mobility plan (discounts on public transport subscriptions, promotion of "Mobility" vehicles, and discounts on electric bike purchases)
• Quality hotel-style company restaurants in each hospital building with preferential rates.

Contact and application submission

Contact for information about the position: Mr. Ludovic Muller, receptionist, tel.: 021 314 05 75

Since all our applications are processed electronically, we kindly ask you to apply exclusively online by clicking the APPLY button at the bottom of the announcement.

If you have difficulty applying, you can consult our procedure on how to apply online. If for technical reasons you cannot apply online, we invite you to contact our Recruitment Unit, which will assist you in your process, either by email at e.recrutement@chuv.ch or by phone at 021 314 85 70

CHUV applies the highest quality standards in its recruitment processes. Furthermore, committed to promoting diversity among our collaborators, we pay attention to different life paths and do everything possible to ensure equal treatment and avoid any discrimination. We look forward to receiving your application.

We kindly ask placement agencies to note that applications submitted directly on our recruitment platform by them are not accepted and cannot be invoiced. Thank you for your understanding.