Guest Experience Leader/Hostess McDonald's Marin

Profile

Your smile welcomes our guests at each of their visits, you present our latest offers with expertise and help them place their orders. Your passion? Satisfied guests! You share your hospitality expertise with the entire service team, whom you also motivate thanks to your unwavering team spirit. Constantly attentive to the wishes and feedback of our guests, you have an eye for the details of a perfect experience in the restaurant. You share feedback with the restaurant management and implement measures efficiently. Thus, together with the service team, you offer real "wow!" moments and ensure that our guests are among the happiest in Switzerland. Your satisfaction is complete only when every guest is happy.

Field of Activity

As a Guest Experience Leader you are responsible for the following points:

• You are in charge of the restaurant's hospitality: welcoming and actively engaging with our guests – always with the goal of offering a perfect experience in the restaurant.


• Quality holds no secrets for you: implementing all standards for the best service, tasty products, and a pleasant atmosphere in the restaurant.


• Versatility is your strength: table service, cashier, and kitchen – you are comfortable everywhere when the team needs your help.

Meet Maria, Guest Experience Leader at the McDonald's restaurant in Letzipark in Zurich:  https://youtu.be/Wy-tw2i2Xus

We Offer

We offer you an exciting and varied work environment where teamwork is an absolute priority. Our flexible work models allow you to organize your working hours according to your wishes. Thanks to our initial and ongoing training programs, you can develop and build a career. One example: one in five restaurant managers comes from our ranks. As a member of GastroSuisse, we apply the collective labor agreement for the gastronomy sector and pay a fair salary. As an employee of McDonald’s, you also benefit from a discount on all our products.