Employee Service & Information (m/f/d)

Suhr

Key information

Publication date:27 January 2026
Workload:100%
Place of work:Suhr

Job summary

Join Pfister, a company aiming to bring quality products into every Swiss home. Enjoy a supportive work environment with appreciation for your efforts.

Tasks

Assist customers at the information desk with their shopping inquiries.
Handle customer queries via phone and email efficiently.
Support administrative tasks and collaborate with sales staff as needed.

Skills

Retail training with experience in sales or administration preferred.
Strong communication and organizational skills are essential.
Good PC skills and fluent German are required.

Is this helpful?

At pfister, we pursue a vision: We want to move into every Swiss home with our products. For this, we are looking for energetic support. Help us bring the approximately 100,000 products in our range into the homes of our customers. Whether in one of the 18 branches or at the headquarters in Suhr: You can expect a unique environment, working with appealing products, and last but not least, appreciation and respect for your commitment. Around 1,400 people already work at pfister today - will you join soon?

Employee Service & Information (m/f/d)

Your new tasks

Answering customer questions about shopping at Pfister in direct customer contact at the information desk in the branch
Answering customer inquiries by phone and email
Ensuring administrative tasks in the branch (correspondence, price tags, customer service cases, etc.)

Supporting branch management in administrative tasks
Supporting sales staff with questions about sales documents, IT systems, and administrative processes in the branch
Helping out on the sales floor and at the cash register as needed

What you bring with you