Clerk Unemployment Fund 80 - 100 %
Key information
- Publication date:18 September 2025
- Workload:80 – 100%
- Contract type:Unlimited employment
- Place of work:Luzern
Job summary
Join our team as a Sachbearbeiter/in Arbeitslosenkasse role! Enjoy a dynamic work environment and contribute meaningfully until June 2026.
Tasks
- Independently handle incoming mail and direct it appropriately.
- Review documents for completeness and request necessary files.
- Manage reminders and ensure timely processing.
Skills
- Completed commercial education or similar, ideally with experience in insurance.
- Strong service orientation and excellent communication skills.
- Reliable, precise work style with good IT knowledge.
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WHAT is your future?
Become part of our team as
Clerk Unemployment Fund 80 - 100 %
The Unemployment Fund department of the Canton of Lucerne is responsible for the implementation of the tasks assigned by the Federal Act on Mandatory Unemployment Insurance and Insolvency Compensation (AVIG). In the clerical area, we offer you a temporary, interesting, and challenging position until June 30, 2026, in the processing and examination of applications for unemployment compensation.
Your tasks
- You independently process incoming mail and forward it to the responsible persons.
- You check documents for completeness and request necessary documents.
- You are responsible for dunning and ensure timely processing.
- You initiate second payments to insured persons.
- You are the contact person for written as well as telephone inquiries.
- You take over the counter representation and advise insured persons.
Your skills
- You have completed a commercial apprenticeship or a comparable education and preferably have professional experience in the field of health or social insurance.
- You maintain good manners, are conflict- and team-capable, resilient, and keep an overview even in hectic times.
- You are characterized by your high service orientation and enjoy contact with people.
- You have a reliable and precise way of working and also bring good IT application skills (MS Office).
- You are flexible and willing to take on additional tasks if needed.
Your new employer
Economy Work Social Affairs is the Lucerne center for social insurance and the labor market. This includes wira Lucerne. The business area is committed to a fair labor market and high job quality.
If you have any questions, I am happy to help you:
Sibylle Bachmann
HR Manager
Phone: +41 41 209 08 22
www.was-luzern.ch/
Sibylle Bachmann
HR Manager
Phone: +41 41 209 08 22
www.was-luzern.ch/
Start the application process online now, easily.
