Pfäffikon
Last quarter
(Senior) Customer Success Manager (f/m/d)
- 08 November 2025
- 100%
- Permanent position
- Pfäffikon
Job summary
Join deskbird as a (Senior) Customer Success Manager and drive growth! Be part of a dynamic team at a fast-growing workplace tech company.
Tasks
- Own key accounts and empower customers to champion our SaaS solution.
- Collaborate closely with Sales on expansion opportunities.
- Provide insights to optimize office operations for clients.
Skills
- Experience in customer success or account management preferred.
- Strong communication and interpersonal skills are essential.
- Ability to analyze data and provide actionable insights.
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About the job
Your mission
We are seeking a proactive (Senior) Customer Success Manager to drive customer success and growth with our cutting-edge SaaS solution. In this role, you’ll take full ownership of key accounts, empower customers to become true product champions, and collaborate closely with our Sales team on expansion opportunities.
As part of deskbird, a fast-growing workplace tech company backed by a $23M Series B and trusted by leading global brands, you’ll join a passionate, high-performing team on an exciting growth journey with exceptional opportunities for career advancement and professional development.
About us
At deskbird, we empower companies worldwide to navigate the complexities of hybrid work. Our people-centric software enables employees to easily coordinate office schedules, book desks, and collaborate more effectively. For admins, we provide powerful insights and analytics to optimise office operations. As one of the fastest-growing SaaS startups, we are a team of diverse talent from 22 nationalities, with vibrant hubs in Berlin, Munich, Barcelona, Paris, Pfäffikon, Bucharest, Belgrade, Sofia, and Skopje.
If our mission and this role resonate with you, we encourage you to apply, even if you don't meet every single requirement. At deskbird, we value the unique perspectives and contributions that each individual brings. We believe in the potential for growth and the impact we can achieve together. Whether you see yourself as an 80% fit or more, your passion and enthusiasm are what truly matter. Take that step - let’s uncover your potential and shape the future together.
We are an equal-opportunity employer and celebrate diversity, recognising that diverse perspectives and backgrounds enrich our teams and strengthen our organisation. We approach diversity and inclusion seriously and thoughtfully. We do not discriminate on the basis of race, ethnicity, religion, colour, place of birth, sex, gender identity or expression, sexual orientation, age, marital status, military service status, or disability status.
