Employee: ICT Support 80% - 100% (m/f/d)

About the job

Are you looking for meaningful work? Then you are in the right place with us. The Swiss Association for the Blind and Visually Impaired sbv is the largest national self-help organization for blind and visually impaired people. We support those affected in leading an independent life. The sbv achieves this goal through education and representing their interests in public, through counseling and raising awareness, as well as promoting innovative technologies.

We are looking for you immediately or by arrangement as

Employee: ICT Support 80% - 100% (m/f/d)

Your workplace is in the city of Bern, partial home office is possible. We offer you the opportunity to help shape the future ICT infrastructure in a dynamic work environment.

Your tasks

• You support the ICT team in first and second-level support via phone, ticketing system, or on-site
• You assist employees with hardware and software problems, including training
• You install, configure, and maintain ICT equipment (software and hardware) at workplaces throughout Switzerland (willingness to travel)
• You manage lifecycle management
• You document processes and workflows and define quality standards
• You help ensure data integrity and quality, verification, and cleansing of data sets
• You participate in internal application and ICT projects

Your profile

• You have completed training or further education in the ICT field, preferably as an EFZ computer scientist or ICT specialist
• Preferably, you have professional experience in the area of responsibility
• You have good knowledge of Microsoft 365 environments such as Entra, SharePoint, Defender, Intune, or Teams
• Active Directory, DNS, GPO, etc. are not foreign words to you
• You work in a structured, reliable, and independent manner
• You are a friendly, patient, and service-oriented person and respond to the needs of our employees
• You have good German skills; oral and written French skills are an advantage

What we offer

• Good support during the introduction to your tasks
• A position with scope for design, diverse tasks, and room for independent work at many interfaces
• Collegial team spirit
• Proactive support for further training
• Lived leadership principles, e.g., trust and appreciation
• Half-fare travelcard subscription
• Modern employment conditions
• Openness to diversity and our willingness to remove barriers

Do you have questions?

Rafael Tschritter, Head of IT, will be happy to assist you.

Email: rafael.tschritter@sbv-fsa.ch

Phone: +41 31 390 88 24

Do you feel addressed?

Would you like to take on this interesting, demanding, and varied role? We look forward to receiving your complete online application via our website Arbeiten beim sbv.

Email and print applications will not be considered or returned for data protection reasons.

We look forward to getting to know you.