IT Support Employee 100%

For generations, we have been advising our clients as independent private bankers in the heart of the city of Zurich, long-term and free from conflicts of interest. We dedicate ourselves every day to serving our demanding Swiss private clientele. Since 1750.

To strengthen our IT infrastructure and service team, we are immediately looking for an experienced individual as an IT Support Employee 100%.

You are proactive and communicative, look forward to new challenges, and have broad knowledge in the IT field. We offer you a varied position in a small team and a diverse area of responsibility. You are integrated into the daily operational business and independently provide support functions for our entire IT infrastructure. You regularly work outside of usual working hours and occasionally on weekends and at the end of the year.

The exciting range of tasks:

• Analyze and resolve disruptions (1st-level support), administration of user accounts
• Support, administration, and further development of the M365 cloud platform
• Technical application support for trading and financial applications
• Coordination with end customers, 2nd level support, external suppliers, and service providers
• Operational activities on the banking system and its surrounding systems
• Administration, coordination, and management of assets (clients and peripheral devices)
• Centralized procurement including license management
• Training and instruction of employees
• Occasional participation in IT projects

This is how you convince us:

Education / Experience

• Several years of experience as an IT supporter within a bank
• Experience in client engineering / end device management
• Proficient in Microsoft environments, experience with M365 (e.g., Teams, Entra ID) is a strong plus
• Understanding of support processes (incident and problem management, ticketing, documentation)
• Very good analytical skills, experience in resolving software and hardware issues
• Careful working style in regulated environments (permissions, changes, security)
• Fluent German in spoken and written form is required; English skills are valued as a valuable addition

Person

• Willingness to work on-site and to participate in a rotating shift schedule
• Strong service-, team-, and quality-oriented with very good interpersonal skills
• Strong organizational and coordination skills
• High willingness to learn and the desire to acquire new knowledge
• Precise, structured, and reliable working style
• Discretion and pronounced security awareness when handling confidential data
• Initiative as well as the ability to set priorities correctly in daily business

Please send your complete application documents by email directly to: Marcia Brunner (HR Management), marcia.brunner@rahnbodmer.ch

Zurich, 21.01.2026