Customer Advisor Pension Benefits IV (80%-100%)
Zürich
Key information
- Publication date:29 August 2025
- Workload:80 – 100%
- Contract type:Unlimited employment
- Place of work:Zürich
Job summary
Join SVA Zürich as a customer advisor in pension benefits (80%-100%). It's a great opportunity in a supportive work environment.
Tasks
- Calculate and disburse pension benefits for adults and children.
- Manage active files and initiate necessary steps for updates.
- Engage in diverse tasks like accounting or quality checks.
Skills
- Commercial education or equivalent required; experience in admin roles preferred.
- Strong decision-making and quick comprehension skills needed.
- Excellent communication skills with a focus on service orientation.
Is this helpful?
Customer Advisor Pension Benefits IV (80%-100%)
A responsible job involving numbers and people.
IV is today the most important prevention and reintegration insurance in Switzerland. It is there for people who can no longer work or can only work to a limited extent due to a health problem. This involves many financial questions - questions to which you provide competent and friendly answers.
You calculate IV pension benefits for adults and child pensions and manage and pay them out on time. You keep an overview of the active files and initiate the necessary steps when insured persons report changes. If divorced persons submit splitting requests, you make the necessary clarifications and share the income according to legal requirements. And when you are really experienced, you take on a variety of area-expanding tasks such as pension accounting, quality controls, or participation in projects, if desired.
Despite all your professional competence, you always act and communicate with empathy because you know that your numbers and tables have an impact on the everyday situation of your customers.
This is how you impress us.
For this demanding activity, you bring a commercial education, profile M or E, or a comparable commercial school education. You can particularly impress us with a specialist certificate in social insurance or with the willingness to obtain it. Work experience in a complex administrative activity will make it much easier for you to start with us. By the way: We also welcome applications from people re-entering the workforce.
Thanks to your quick comprehension, decisiveness, and empathy, you will soon be a valuable member of our team. Our customers appreciate you for your high service orientation. You express yourself fluently both orally and in writing and look forward to development opportunities in a dynamic environment.
What we offer you.
SVA Zurich is the competence center for social insurance. It is one of the top employers in the canton and is within walking distance of Zurich main station. There are good reasons why our more than 1000 employees are above average satisfied: a meaningful activity, flexible working hours, home office, and good social benefits. Would you like to contribute and develop in an appreciative and open corporate culture? Welcome to SVA Zurich.
You don't know SVA Zurich? It's high time to get to know us: www.svazurich.ch/erlebenApply now
Further information
Our HR partial manager, Miriam Gehring, 044 448 58 85, will be happy to provide you with further information.
