Bartender - Geneva, Switzerland

About Four Seasons:

Four Seasons is powered by our people. We are a collective of individuals who crave to become better, to push ourselves to new heights and to treat each other as we wish to be treated in return. Our team members around the world create amazing experiences for our guests, residents, and partners through a commitment to luxury with genuine heart. We know that the best way to enable our people to deliver these exceptional guest experiences is through a world-class employee experience and company culture.

At Four Seasons, we believe in recognizing a familiar face, welcoming a new one and treating everyone we meet the way we would want to be treated ourselves. Whether you work with us, stay with us, live with us or discover with us, we believe our purpose is to create impressions that will stay with you for a lifetime. It comes from our belief that life is richer when we truly connect to the people and the world around us.

About the location:

Le Four Seasons Hotel des Bergues is Geneva’s first hotel, a monument combining contemporary and classic decoration, on the lakefront, the old town and the famous banking district with a breathtaking view of the Jet d’Eau. A modern Spa and a dynamic F&B operation complete the exceptional service provided by our extraordinary team.

Job Objective

The Bartender at Bar des Bergues is tasked with providing excellent service, in line with Four Seasons standards, while creating a memorable experience for each guest. This role requires perfect mastery of service techniques, a strong sense of teamwork, and a positive and empathetic attitude towards clients and colleagues. Strong organizational skills, combined with a proactive and customer satisfaction-oriented approach, are essential for success in this position.

Essential Functions – Bartender

• Provide warm, elegant service in accordance with Four Seasons quality standards.

• Welcome guests with courtesy, a smile, and impeccable presentation.

• Anticipate guests’ needs and ensure their satisfaction throughout the experience.

• Prepare and serve drinks with expertise, fully knowing:

- The ABF drinks and cocktail menu.

- Advanced mixology techniques.

- The products offered (wines, beers, spirits, signature cocktails).

- Know the food and afternoon tea menu.

• Present and advise guests on the menu and offerings.

• Perform bar opening and closing tasks, including:

- Setup and arrangement according to standards.

- Stocking and organizing the workstation.

• Maintain cleanliness and order of the bar during service.

• Use the Micros system for billing, printing, and cash handling.

• Manage the cash register with accuracy and reliability.

• Answer phone calls and take reservations according to Four Seasons standards.

• Report any incidents or inappropriate behavior to the bar manager or person in charge.

• Apply safety procedures and manage emergency situations.

• Participate in services at various outlets (Bar, Il Lago, Dufour, Room Service, Banquets) as needed.

• Respect and carefully handle the equipment provided.

• Perform any other tasks or projects assigned by Management.

• Precisely apply all hotel service standards.

Key Skills:

• Excellent knowledge of drinks and mixology.

• Attention to detail and personalized service.

• Ability to work under pressure and in a team.

• Mastery of Four Seasons quality standards and procedures.

"The list of tasks specified above is not exhaustive; your role will require constant adaptation to high activity situations and specific customer relationship management."

Swiss nationality, Swiss residency authorization or EU citizen will be considered only.

PREREQUISITES:

• Excellent reading, writing, and oral skills in French and English.

• 1-2 years experience in hospitality.