Strategist Channel Management

Zürcher Kantonalbank und ihre Tochtergesellschaften

Zürich

Key information

Publication date:20 November 2025
Workload:100%
Place of work:Zürich

Job summary

Join Zürich's dynamic team at Zürcher Kantonalbank, shaping digital futures! Experience collaboration, innovation, and growth opportunities.

Tasks

Develop visions for future digital customer channels focusing on technology.
Collaborate with stakeholders to advance strategic digital banking initiatives.
Lead the development and implementation of digital concepts at the interface.

Skills

Degree in business, informatics, or comparable field; 5+ years in digital banking.
Strong analytical skills and ability to communicate complex ideas clearly.
Experience with agile methodologies and digital collaboration tools.

Is this helpful?

80% - 100% | Product and Channel Management | Zurich | Experienced Professionals

We shape the digital future of our customer experiences – join us in shaping it!

The "Client Channels" area is responsible for the future-proof and secure design of our digital and physical channels, respectively the customer interface, for an efficient and effective customer experience.

As a Strategist, you will be part of our dynamic and diverse "Channel Management" team. Together, we drive the strategic development of our digital channels forward and develop innovative solutions for Zürcher Kantonalbank.

We place great value on responsibility, collaboration, diversity, and trust. If you feel comfortable in a dynamic environment, master challenges with a cool head, and convince with creative, solution-oriented approaches, we look forward to welcoming you to our team.

Your tasks

Developing and owning target visions for the future of our digital customer channels, especially focusing on digital technologies, automation, and data
Working closely with internal and external stakeholders to successfully drive strategic digital banking initiatives
Responsible for developing and implementing digital concepts at the interface between channel and sales
Taking over the management and quality assurance of cross-departmental initiatives
Analyzing the achievement of our long-term channel strategy and deriving concrete measures
Supporting strategic ad-hoc topics, e.g., analyzing complex issues and simplifying them for C-level
Actively contributing to the further development of our organization and processes

Your profile

Completed studies in business administration, business informatics, or a comparable field
At least 5 years of experience in digital banking or product/service offering (financial industry, technology, consulting) with a focus on digital strategy development, innovation, project management
Experience with agile working models and willingness to live an agile mindset. Knowledge of agile methods (e.g., SAFe) as well as experience with digital tools for agile collaboration (e.g., Jira, Confluence) is a plus
High affinity for concept development and technologies in banking, experience in the sales area (corporate clients) of banks is a plus
Communicative personality with a high willingness to learn, who enjoys working in a team and inspires others
Analytical thinking skills and the ability to clearly and solution-oriented structure and communicate complex contexts
Very good German language skills in spoken and written form

Our offer

Open culture of collaboration where mutual support and exchange are a matter of course
We support you in balancing work and private life – whether through part-time, hybrid work, unpaid leave, or flexible working hours
Promotion of your professional and personal development with numerous training opportunities
Our modern office in the vibrant Kreis 5 in Zurich offers you the ideal environment to work creatively and productively
We offer you fair and transparent compensation based on clearly defined salary bands
An attractive overall package that, in addition to salary, offers many fringe benefits and discounts (e.g., sports offers, childcare, health insurance, and much more)

Angela Glauser
is happy to assist you.
Phone: 044 292 22 70