Night Manager 100% (w/m/i)

• Management of nightly hotel and front office activities such as check-in and check-out of our international hotel guests
• Support and care of guests as well as ensuring their satisfaction
• Compliance with all front office policies, procedures, and standards
• Training, development, and management of the performance of directly supervised employees to ensure the efficient operation of front office activities
• Responsibility for safety in the house (in coordination with the security service)
• Handling all customer complaints that occur during the night to ensure their satisfaction and proper documentation
• Daily closing of the guest accounting system and creation of various reports

• Professional experience in night shifts in a comparable hotel operation
• Completed training in the hotel industry is desirable
• Reliable and responsible personality
• Team player and host by passion
• Excellent German and English skills in spoken and written form (additional foreign languages are an advantage)

• Taster evenings and discounts at the Thermal Spa
• Free tickets to Tamina Gorge
• Trial stay after passing the probation period
• Up to 50% discount in the restaurants
• Up to 50% discount in the fitness center and Tamina Thermal Baths

The Grand Resort Bad Ragaz stands for quality, excellent service and has been awarded six Michelin stars, a green Michelin star, and 76 GaultMillau points. The unique combination of luxury hotel services, gastronomy, spa, health, business, events, and golf makes the Grand Resort distinctive and unique.

Our 800 employees strive for excellence with our values of personal responsibility, mindfulness, and innovation. Want to become part of the team and culture? Then definitely take the opportunity to grow with us in Europe’s leading wellbeing & medical health resort!