Customer Service Specialist (m/f/d) 100%
Basel
Key information
- Publication date:18 December 2025
- Workload:100%
- Contract type:Permanent position
- Place of work:Basel
Job summary
Mepha Pharma AG and Teva Pharma AG are leading Swiss pharma companies. Join a dynamic team in Basel with great opportunities and benefits.
Tasks
- Support the Customer Service team with daily operations and inquiries.
- Manage customer orders and ensure timely delivery of products.
- Assist in maintaining strong relationships with pharmacies and hospitals.
Skills
- Experience in customer service, preferably in the pharmaceutical industry.
- Strong communication and interpersonal skills required.
- Proficiency in relevant software and CRM systems.
Is this helpful?
Mepha Pharma AG and Teva Pharma AG are among the leading pharmaceutical companies in Switzerland. Since 2011, Mepha has been part of the internationally active Teva Group, one of the world's leading providers of generics. Mepha and Teva are headquartered in Basel and currently employ a total of 174 employees. The Mepha and Teva portfolio includes over 320 products, mainly used in primary medical care to treat a wide range of diseases. The range consists of around 270 generics, over-the-counter medicines, dietary supplements, medical devices as well as biosimilars, biologicals, and other original medicines. The latter are used to treat diseases of the central nervous system, respiratory tract, and cancer. Mepha and Teva distribute their products through pharmacies, self-dispensing doctors, wholesalers, and hospitals. With around 23 million* packages, Mepha and Teva sold the most medicines in Switzerland in 2023.
Teva/Mepha is looking for a Customer Service Specialist 100% to support our motivated Customer Service team in Basel, starting immediately or by arrangement.
