Center Manager Pratteln
V-ZUG AG
Pratteln
Key information
- Publication date:13 January 2026
- Workload:100%
- Contract type:Permanent position
- Place of work:Pratteln
Job summary
Join V-ZUG in Pratteln as a Service Team Lead, shaping excellence. Embrace a dynamic role with ample growth opportunities and support.
Tasks
- Lead a dedicated team of 15, fostering talent and providing mentorship.
- Define and implement strategic goals, driving continuous process improvements.
- Enhance service quality through collaboration with internal sales and partners.
Skills
- Completed technical training, ideally with business education background.
- Strong leadership and mentoring skills with clear communication.
- Excellent negotiation skills and a positive, proactive attitude.
Is this helpful?
You work 100% in Pratteln
This position offers you
- You take over the management of the service team at the Pratteln location. With around 15 employees, you shape a strong, ambitious team. You plan proactively, develop talents early, and coach your team as an inspiring mentor – especially when things get complex
- With a clear focus on the essentials, you define the quantitative and qualitative goals of the center, implement strategic initiatives powerfully, and continuously drive process optimizations. Your compass? The needs of our customers – and the commitment to get a little better every day
- You live your joy of working with people and strengthen close collaboration with our internal sales organization as well as our trading partners. Through your efforts, you elevate the service quality to a new level and create real, tangible added value
- With a high degree of autonomy, you ensure efficient spare parts management and make sure that center and vehicle inventories run smoothly, reliably, and on time. You think along – and always one step ahead
You bring the following for the position
- You have completed basic training in the (electro-)technical field and ideally have commercial or business management further education. In short: You understand the technology – and the business behind it
- As an inspiring leader, you know exactly how to accompany, strengthen, and further develop people at different levels. You lead with clarity, courage, and genuine interest
- Your positive charisma, your fine sense for people, and your confident negotiation skills make you a strong partner for any collaboration
- You love what you do – and it shows. You tackle challenges, remain calm even in uncertain situations, and see changes as a springboard for new things
- With your know-how, you bring fresh perspectives to the management team and actively shape processes and systems in the service business – smart, pragmatic, and always effective
- You master German confidently and also present yourself clearly, professionally, and confidently in writing
Not convinced yet? V-ZUG offers you more than just a job
What are you waiting for?
Sandro Cesta, People & Culture Business Partner, is happy to answer initial questions personally.
Direct dial 058 767 85 50.
We cannot consider dossiers from recruitment agencies for this vacancy. Should unsolicited dossiers still be submitted, we do not pay any placement fees.
All clear? Then apply now!
V-ZUG Field Service Switzerland
The V-ZUG Field Service is present at 16 locations throughout Switzerland and ensures that our customers get more than just functioning household appliances: namely first-class support, top-level technical know-how, and advice as personal as you wish.
Now it’s up to you: Are you ready to actively shape the future of our Pratteln location? With your organizational talent, your expertise, and your desire to drive things forward, you will not only leave traces with us – you will make a sustainable footprint.
You can expect a key role with plenty of creative freedom. As the central hub of the operational service business in your region, you ensure that our customers experience the best service in Switzerland. At the same time, you develop your team further, unfold potentials, and set new standards together with your employees – ambitious, courageous, and always with a focus on results.