Specialist in Claims Management

About the job

Complex questions, clear answers: Our Claims Management ensures with its expertise that the processing of insurance benefits is efficient, customer-oriented, and legally flawless. Do you enjoy making decisions, are assertive, and keep a cool head?

• Complex technical and fundamental questions regarding claims processing are in the best hands with you.
• With your know-how, you support claims processing in questions about the obligation to provide benefits under KVG and VVG as well as other social insurances.
• You enjoy creating clear work instructions and tools for efficient claims processing.
• You bring fresh ideas to continuously improve professional processes with your interconnected thinking.
• Whether authorities, insured persons, or service providers: you always strike the right tone.

• Several years of professional experience in the claims area of a health or social insurance
• A federal specialist certificate as a health and/or social insurance specialist or the willingness to obtain it after starting the position
• Knowledge of the applicable tariff structures and tariffs as well as the relevant coordination provisions
• Very good communication skills and the ability to convey complex topics simply and understandably
• Native German speaker – knowledge of French or Italian is a plus

• 40-hour week and flexible working hours
• Home office options
• 25 vacation days, 30 days from age 50
• December 24th & 31st paid holidays
• 15 minutes paid breaks each morning and afternoon
• Free fruit
• Diverse drink and food offerings in the in-house cafeteria
• Modern office spaces directly at Wankdorf Bern train station
• CHF 300.– rail coupon for an annual, route, or general subscription (GA)
• CHF 2,200.– Reka checks per year with a 20% discount

KPT is one of the ten largest health insurers in Switzerland. The satisfaction of our customers is our success.