Tax Specialist (Debt Collection) (80-100%) - Start: June 1, 2026 or by arrangement

About the job

Do you want to combine your talent for numbers with a meaningful activity while putting customers at the center? Then you might soon support us with your consulting expertise.

• You review customer applications for installment payments taking into account internal guidelines.
• You analyze and assess the collection potential based on profit-oriented targets for provisionally written-off receivables and initiate appropriate measures.
• You are responsible for initiating the dunning and debt enforcement process.
• You manage tax credits and are responsible for complex collection tasks (e.g., secured claims by mortgage, (extra) judicial restructuring plans, security orders/arrest warrants, etc.).
• You maintain contact with other tax departments and service units of the City of Lucerne as well as with external authorities (debt enforcement office, bankruptcy office, courts, tax representation) to fulfill your tasks.

• You have completed a higher professional examination and have several years of professional experience, preferably in the tax sector, or you are willing to train and further educate yourself in the tax sector.
• You have several years of experience in debt collection and are interested in tasks regulated by federal, cantonal, and municipal law.
• You are a service-oriented, committed, and decisive personality.
• Your strong teamwork skills and negotiation confidence complete your profile.
• You can express yourself clearly, correctly, and understandably in German, both in writing and orally.