Customer Advisor 2nd Pillar Collective Foundation, 80-100% (m/f/d)

About the job

Become part of a dedicated team and help shape the future of occupational pensions with us – as a Customer Advisor 2nd Pillar Collective Foundation (80–100%).

• You handle all business transactions and process inquiries related to old-age and survivors' pension recipients of the 2nd pillar as well as vested benefits policies
• By phone and in writing, you provide information to former insured persons on topics such as withdrawals, advance withdrawals for home ownership, divorces, and other concerns.
• Various project work within the department, for example in connection with new services, also belongs to your area of responsibility

• You have a commercial basic education or an equivalent qualification and bring professional experience in a similar position; ideally, you already have knowledge in the area of the 2nd pillar or in the insurance industry
• Your mother tongue is German; additionally, you have very good English skills as well as knowledge of a second national language
• You are proficient with MS Office programs and are characterized by a high customer and service orientation
• You enjoy telephone customer contacts, appreciate varied tasks, and are interested in diverse project topics
• An efficient, precise way of working and a quick grasp complete your profile

• Market-oriented base salary
• Bonus depending on company success and personal performance
• Between 25 and 30 vacation days
• Recognition of service anniversaries every five years
• Flexible working hours
• Mobile office
• Time-out models
• Flexible working models 58+
• Internal training offers
• Support for external education and training