Senior ICT Business Analyst 100%
Kanton Zürich
Zürich
Key information
- Publication date:15 November 2025
- Workload:100%
- Place of work:Zürich
Senior ICT Business Analyst 100%
Are you ready for an exciting challenge in the dynamic world of cantonal administration? Here you will find topics as diverse as life itself!
Our department is the heartbeat for everything related to IT procurement, evaluations, project work, and the operation of our IT infrastructure for 2,500 employees. We provide a standardized IT environment for the approximately 50 branch offices of the directorate.
Become part of our dynamic project and solutions management team! To support a project in the field of correctional services, we are looking for a Senior ICT Business Analyst starting immediately or by arrangement.
If you are an independent personality with a strong sense of responsibility and pronounced reliability, who loves innovative IT projects and appreciates the people behind the technologies, then you are exactly right with us! Let's achieve great things together!
Your tasks
- You gather, analyze, and document requirements in close collaboration with stakeholders.
- You document work processes and analyze their digitization potential together with specialists.
- You create use cases, user stories with acceptance criteria, and test cases.
- You model and document system requirements using UML.
- You develop and document concepts on topics such as business organization or information security and data protection.
- You support the preparation of tender documents.
- You moderate workshops and training sessions with internal and external stakeholders.
- You ensure clear communication between departments, IT, and suppliers.
- You support the definition and validation of test cases.
Requirements and experience
- Completed studies or equivalent qualification in (business) informatics or business administration.
- At least 5 years of experience as a business analyst in classical and agile projects.
- High customer orientation and good communication skills.
- Solid knowledge in creating user stories and acceptance criteria.
- Very good knowledge of UML (e.g., use case, class, component, or sequence diagrams).
- Experience in modeling business processes.
- Basic understanding of software development processes and IT architectures.
- Experience with common tools for requirements documentation such as Confluence and JIRA.
- Practical experience working within a Scrum team.
- Strong teamwork skills and willingness to actively contribute to developing a positive team culture.
- Identification with Scrum values, certification is an advantage.
- Very good German skills, English is an advantage.
We offer
- A challenging and varied field of activity with creative design possibilities.
- A dynamic working environment in innovative projects for the justice department of the canton of Zurich.
- High personal responsibility, independence, and active opportunities for shaping.
- Flexible models for home office.
- Opportunities for professional development.
Application
Are you interested in an exciting challenge? Then you are exactly right with us! We look forward to your online application.
If you have any questions about the advertised position, Olivier Orlow, Head of Project and Solutions Management, Tel. 043 258 27 55, will be happy to assist you.
Are you ready for an exciting challenge in the dynamic world of cantonal administration? Here you will find topics as diverse as life itself!
Our department is the heartbeat for everything related to IT procurement, evaluations, project work, and the operation of our IT infrastructure for 2,500 employees. We provide a standardized IT environment for the approximately 50 branch offices of the directorate.
Become part of our dynamic project and solutions management team! To support a project in the field of correctional services, we are looking for a Senior ICT Business Analyst starting immediately or by arrangement.
If you are an independent personality with a strong sense of responsibility and pronounced reliability, who loves innovative IT projects and appreciates the people behind the technologies, then you are exactly right with us! Let's achieve great things together!
Your tasks
- You gather, analyze, and document requirements in close collaboration with stakeholders.
- You document work processes and analyze their digitization potential together with specialists.
- You create use cases, user stories with acceptance criteria, and test cases.
- You model and document system requirements using UML.
- You develop and document concepts on topics such as business organization or information security and data protection.
- You support the preparation of tender documents.
- You moderate workshops and training sessions with internal and external stakeholders.
- You ensure clear communication between departments, IT, and suppliers.
- You support the definition and validation of test cases.
Requirements and experience
- Completed studies or equivalent qualification in (business) informatics or business administration.
- At least 5 years of experience as a business analyst in classical and agile projects.
- High customer orientation and good communication skills.
- Solid knowledge in creating user stories and acceptance criteria.
- Very good knowledge of UML (e.g., use case, class, component, or sequence diagrams).
- Experience in modeling business processes.
- Basic understanding of software development processes and IT architectures.
- Experience with common tools for requirements documentation such as Confluence and JIRA.
- Practical experience working within a Scrum team.
- Strong teamwork skills and willingness to actively contribute to developing a positive team culture.
- Identification with Scrum values, certification is an advantage.
- Very good German skills, English is an advantage.
We offer
- A challenging and varied field of activity with creative design possibilities.
- A dynamic working environment in innovative projects for the justice department of the canton of Zurich.
- High personal responsibility, independence, and active opportunities for shaping.
- Flexible models for home office.
- Opportunities for professional development.
Application
Are you interested in an exciting challenge? Then you are exactly right with us! We look forward to your online application.
If you have any questions about the advertised position, Olivier Orlow, Head of Project and Solutions Management, Tel. 043 258 27 55, will be happy to assist you.
