Front Office & Administration Employee (100%, permanent)

About the job

With the hotels Säntis, Hecht, and Löwen, we operate three different establishments in the center of Appenzell. The Hotel Säntis is located directly on the historic Landsgemeindeplatz, while the other houses are situated on the picturesque main street. We are an owner-managed business with around 50 employees who work across disciplines. This offers you a varied workplace: you are part of a team that covers everything from classic restaurant operations to banquets and celebrations to professional seminar services. Thanks to the three different houses, you benefit from great variety in everyday life while retaining the security and short decision-making paths of a local business. We value uncomplicated collaboration and an infrastructure that supports modern working.

• Reception and care of our hotel guests
• Check-in and check-out as well as processing reservations
• Accepting restaurant reservations
• General administrative tasks and correspondence
• Independent management of the daily cash register and daily closing
• Maintenance of online channels (website, OTAs & social media)

• Commercial basic education, experience in the hotel industry is an advantage
• Cheerful, natural demeanor
• Teamwork skills and loyalty towards supervisors and colleagues
• Flexibility in daily work, ability to keep a cool head even in hectic situations
• Confident German, very good English skills, French skills are an advantage
• Guest- and solution-oriented working style
• Confident handling of MS Office and ideally experience with hotel software (PMS)