Clerk: Patient & Service Management 50-100%
Davos
Key information
- Publication date:10 September 2025
- Workload:50 – 100%
- Contract type:Unlimited employment
- Place of work:Davos
Job summary
Join us in Davos for a rewarding career opportunity! Enjoy a supportive work environment with great benefits.
Tasks
- Manage patient admissions and coordinate emergency entries effectively.
- Maintain and update patient data in the system with accuracy.
- Process insurance claims and monitor cost approvals diligently.
Skills
- Completed commercial training with healthcare experience preferred.
- Strong knowledge of Swiss tariff systems is essential.
- Excellent communication skills in German and English required.
Is this helpful?
Live and work in Davos? We look forward to reinforcement!
By agreement, we are looking for a
Clerk: Patient & Service Management 50-100%
Your area of responsibility
Patient management:
Service management:
- Admission of planned patients as well as emergency admissions and coordination with the relevant departments
- Recording and maintenance of patient master data in the systems
- Obtaining cost approvals, checking insurance coverage, monitoring cost approvals (including requesting deposit payments)
- Processing insurance rejections and complaints
- Preparation of evaluations and participation/support in quality management
- Further administrative activities and insights around the patient journey at Davos Hospital
Service management:
- Responsibility for the correct mapping and application of outpatient as well as inpatient tariffs and services
- Ensuring complete service recording
- Creating outpatient and inpatient patient invoices
Your profile
- Completed commercial training with experience in healthcare or a degree as a medical practice assistant
- In-depth knowledge of the Swiss tariff system (Tarmed, TarDoc, DRG)
- Careful, reliable and independent working style and enjoyment in patient contact
- Experience in hospital or health insurance is a great advantage
- Experienced handling of IT tools
- Very good German and good English skills, spoken and written; any additional language is a plus
- Irregular weekend shifts
- Willingness to work into a demanding subject area and perseverance
- Team player, proactive, helpful, responsible and performance-oriented
Our offer
- Varied and responsible tasks in a collegial team
- Attractive employment conditions and social benefits; hospital-owned daycare
- Interesting internal training and further education opportunities
- Versatile sports and leisure activities in the highest city in Europe
For further information, Ms. Bettina Mattli (Head of Patient & Service Management) is available at 081 414 84 30 as well as our recruitment team at telephone number 081 414 84 36 or by email at jobs@spitaldavos.ch.
Are you ready for a new challenge? Our HR team looks forward to your online application - just press the button below and you are one step closer to your position at Spital Davos AG!
