Expert Crew Control (80-100%, all genders)

About the job

Join Crew Control and help orchestrate crew rosters for cabin and cockpit crews—from the moment rosters are published right up to flight day. As part of a 30-strong team, with state-of-the-art crew management tools, you’ll monitor, analyze and proactively resolve roster challenges around the clock in dynamic 24/7 operation.

Start: January 01, 2026 or upon agreement

You may apply in English or German

Join Crew Control and help orchestrate crew rosters for cabin and cockpit crews—from the moment rosters are published right up to flight day. As part of a 30-strong team, with state-of-the-art crew management tools, you’ll monitor, analyze and proactively resolve roster challenges around the clock in dynamic 24/7 operation.

Start: January 01, 2026 or upon agreement

You may apply in English or German

Tasks

Our mission: the right crew on the right aircraft at the right time.

We seek a flexible, resilient team player with strong interpersonal and analytical skills, confident in interpreting duty rules and making data-based decisions in a dynamic environment.

• Continuously monitor all SWISS flights to ensure crew resources are used efficiently and in compliance with legal and contractual requirements
• Assign standby crews and communicate roster changes promptly
• Foster strong cooperation with crew members, line and fleet management, and colleagues
• Oversee crew training and coordinate necessary reassignments within the roster period
• Handle crew inquiries regarding rosters, flight time limitations, and travel documents, ensuring proper updates in crew management systems
• Analyze system performance and provide feedback to responsible stakeholders and system providers
• Contribute to departmental and cross-functional projects as required

Behind the scenes

Setting the heartbeat of SWISS

As a member of our operations team, you’ll work at the core of the exciting world of SWISS. Driven by a passion for aviation, you are the pulse that keeps our operations up and running. With the planes, passengers and everything around it in view, you'll orchestrate the journeys from the ground up.

Acquire highly valued expertise

In this dynamic environment, you’ll grow personally in terms of confidence, open communication and decision-making. Within Operations, there are numerous areas for development. Your expertise is highly valued across SWISS, offering many opportunities for career advancement within the company.

Together, we fly

We connect cultures and create unique experiences. With exceptional crews in the air and a strong foundation on ground. We are a unity, yet many characters. Carrying Switzerland closer to the world. And the world closer to us. We genuinely want our guests to have a great time travelling with us.

The leading airline of Switzerland

With one of Europe’s most advanced aircraft fleets, SWISS is a premium airline that provides direct flights from Zurich and Geneva. As a member of the Lufthansa Group, SWISS drives sustainable aviation for our guests, employees and society, society, offering that distinctive SWISS experience.

Benefits

Attractive company pension scheme

Subsidized parking or public transport

13th monthly salary

Company health management

25 days of annual vacation

Flight benefits

Remote working (e.g. from home)

Flexible workhours and part-time working models

Discounts

Diversity programmes

Paid maternity and paternity leave

Attractive company pension scheme, Subsidized parking or public transport, 13th monthly salary, Company health management, 25 days of annual vacation, Flight benefits, Remote working (e.g. from home), Flexible workhours and part-time working models, Discounts, Diversity programmes, Paid maternity and paternity leave

Requirements

• Completed vocational training or academic degree with at least three years of professional experience, ideally in airline operations or the aviation industry
• Strong verbal and written communication skills
• Ability to manage complex and unpredictable situations under pressure
• Analytical mindset with creative problem-solving abilities
• Confident decision-maker with a proactive, hands-on attitude
• Strong organizational skills and the ability to prioritize under tight deadlines
• Proficient in using the MS Office suite
• High level of commitment and flexibility, with readiness to work in a 24-hour shift operation (initially between 05:00 and 23:00; later including occasional night shifts)
• Fluency in German and English, both spoken and written

For any further questions, please contact our Recruiting Services Center at +41 44 564 22 66.

Contact

Company

About Swiss International Air Lines AG

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